Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $30.25
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Marriott International is a globally recognized leader in luxury hospitality, known for its portfolio of prestigious brands including The Ritz-Carlton. With over 100 award-winning properties worldwide, Marriott International creates exceptional guest experiences by fostering a culture of creativity, thoughtfulness, and compassion among its associates. The company is committed to providing equal opportunity employment and values diversity, promoting an inclusive environment where all backgrounds are celebrated and respected. Through its dedication to quality service and employee development, Marriott has established itself as a top employer and a pioneer in the hospitality industry.

The Ritz-Carlton, a flagship brand within Marriott International, is renowned for delivering unparalleled luxury and personalized service. The brand's "Gold Standards" serve as the cornerstone of its success, guiding associates to exceed expectations with genuine care and professionalism. Employees at The Ritz-Carlton are empowered to embody values such as the Employee Promise, Credo, and Service Values, ensuring that every guest interaction is memorable and meaningful. The company promises employees a supportive environment where they can take pride in their work, belong to a global team, and continually grow both personally and professionally.

This particular role is for a Part-Time Housekeeper at The Ritz-Carlton located at 1150 22nd St NW, Washington, D.C. The position is non-management and offers a competitive wage of $30.25 per hour. As a member of the housekeeping team, the primary responsibility is to uphold the cleanliness and comfort standards that The Ritz-Carlton is celebrated for. This includes responding promptly to guest requests and interdepartmental communications, ensuring guest rooms are thoroughly cleaned and stocked with amenities, and maintaining public and service areas to the highest standards. The role requires physical stamina to perform tasks involving lifting, pushing, pulling, and bending as well as the ability to operate cleaning equipment efficiently.

Housekeepers are expected to enter guest rooms following strict protocols to ensure privacy and security while delivering impeccable service. Duties extend to changing linens, making beds, cleaning bathrooms, removing trash, and checking that all in-room appliances function properly. The attention to detail is paramount, with expectations to dust, polish, and straighten furniture and fixtures, vacuum carpets, and carry out floor care tasks meticulously. Safety procedures must be followed rigorously, including proper handling of flammable materials and adherence to company policies. The environment encourages teamwork, clear professional communication, and upholding The Ritz-Carlton’s reputation for excellence.

This opportunity suits individuals who may not have formal education or prior experience in housekeeping but who are eager to learn, grow, and contribute to a luxury hospitality setting. The role offers a chance to become part of a globally influential brand known for its commitment to employee empowerment and guest satisfaction. Employees benefit from working in a professionally demanding yet rewarding environment where every day brings the chance to delight guests and develop one’s own skills and career prospects.

Job Requirements

  • Ability to respond promptly to guest requests
  • ability to enter guest rooms following security procedures
  • capability to lift and carry up to 25 pounds alone and over 25 pounds with assistance
  • ability to operate housekeeping equipment
  • clear and professional communication skills
  • ability to stand, walk, kneel, or sit for extended periods
  • adherence to safety and company policies
  • ability to work in a team environment
  • willingness to complete safety training and certifications
  • maintain confidentiality of proprietary information

Job Qualifications

  • No high school diploma or G.E.D. equivalent required
  • no related work experience required
  • no supervisory experience required
  • none license or certification required

Job Duties

  • Respond promptly to requests from guests and other departments
  • fill cart with supplies and transport to assigned area
  • enter guest rooms ensuring vacancy and proper access
  • replace guest amenities and supplies
  • change linens and terry
  • make beds and fold terry
  • clean bathrooms
  • remove trash, dirty linen, and room service items
  • check that all appliances are present and functional
  • straighten desk items, furniture, and appliances
  • dust, polish, and remove marks from walls and furnishings
  • vacuum carpets and perform floor care duties
  • follow all company safety and security policies
  • report maintenance problems, safety hazards, accidents, or injuries
  • complete safety training and certifications
  • properly store flammable materials
  • maintain a clean and professional appearance
  • maintain confidentiality of proprietary information
  • welcome and acknowledge guests per company standards
  • anticipate and address guests’ service needs
  • assist individuals with disabilities
  • thank guests with genuine appreciation
  • speak clearly and professionally
  • support team to reach common goals
  • ensure quality expectations and standards are met
  • move, lift, carry, and place objects weighing up to 25 pounds alone, and over 25 pounds with assistance
  • push and pull loaded housekeeping carts over uneven surfaces
  • perform physical tasks including bending, twisting, pulling, stooping, standing, sitting, kneeling, and walking for extended periods
  • use fine motor skills and hand-eye coordination
  • perform other reasonable duties as requested by supervisors

Job Criteria

Experience

No experience required


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