Trayline Team Lead - Part Time, Days (Allentown Campus & Sacred Heart Campus)

Job Overview

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Compensation

Hourly
Range $15.25 - $21.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Career development opportunities
Paid holidays

Job Description

St. Luke's University Health Network is a well-respected healthcare organization renowned for its dedication to excellence in patient care, medical education, and community health improvement. This institution is committed to providing comprehensive healthcare services to the sick and injured while educating physicians, nurses, and other healthcare providers to maintain high standards of medical knowledge and practical skills. St. Luke's emphasizes inclusivity by improving access to care for all patients, regardless of their financial situation. The organization prides itself on the skill, experience, and compassion of its employees, recognizing them as its most valuable asset. Employees at St. Luke's work together with a shared commitment to the hospital's mission, which includes delivering high-quality healthcare services and ensuring patient satisfaction.

The Team Leader position within the Food and Nutrition Services department at St. Luke's University Health Network offers an opportunity to play a crucial leadership role in this respected healthcare system. The Team Leader supervises and leads a team responsible for food service operations, including food servers, dish machine operators, food handlers, cashiers, caterers, and clinical aides. This role demands a strong understanding of departmental policies and procedures, as well as the ability to manage and motivate the team to maintain excellent service standards.

As the Team Leader, you will be responsible for ensuring that all essential duties are covered during meal service times, overseeing food safety standards, and ensuring food is served attractively and timely. You will also be required to handle staffing challenges, document attendance and performance issues appropriately, and ensure sanitation standards are strictly adhered to in all food-related areas. This position requires working every other weekend and holiday, highlighting the importance of schedule flexibility. The role involves substantial physical activity including walking, standing, lifting, and other movements necessary to supervise and support the food service team effectively.

This leadership role is ideal for someone with experience or interest in food service management within a healthcare environment, emphasizing teamwork, quality control, and customer service. While previous supervisory experience in food service is preferred, it is not mandatory, making this role accessible to dedicated individuals eager to grow and contribute within a dynamic healthcare setting. Strong communication skills in English and the ability to work collaboratively are essential for success in this position. The Team Leader will be an integral part of the Food and Nutrition Services department, ensuring that patients, staff, and visitors receive nutritious and appealing meals that meet their dietary needs and preferences consistently.

Overall, this position promises a rewarding career path with opportunities to develop management skills, contribute to healthcare delivery, and be part of a compassionate team committed to making a positive impact in the lives of patients and the community served by St. Luke's University Health Network. If you are passionate about food service, leadership, and healthcare, and are ready to contribute to a meaningful mission, this role offers a compelling opportunity to join an esteemed organization with a strong employee-centric culture.

Job Requirements

  • High school diploma or equivalent
  • Ability to communicate effectively in English
  • Willingness to work every other weekend and holiday
  • Physical ability to stand, walk, lift, carry, push, and pull up to 50 lbs
  • Ability to perform duties involving stooping, bending, climbing, and reaching above shoulder level
  • Ability to hear normal conversation and possess adequate vision
  • Previous supervisory experience in food service preferred but not necessary

Job Qualifications

  • High school graduate or equivalent preferred
  • Effective communication skills in English
  • Ability to supervise and lead food service staff
  • Knowledge of food safety and sanitation standards
  • Previous supervisory experience in food service preferred
  • Ability to document and manage staff attendance and performance issues
  • Ability to work flexible schedules, including weekends and holidays

Job Duties

  • Assigns personnel to cover tray line, cafeteria, patient service, and sanitation positions with trained staff
  • Covers shorthanded areas using cost-effective methods
  • Documents attendance and performance issues
  • Monitors and corrects Food and Nutrition Services staff performance
  • Ensures compliance with department policies and procedures
  • Completes pre-service equipment and temperature checks
  • Ensures all special orders and diet items are properly prepared and labeled
  • Monitors meal service quality and timeliness
  • Inspects and ensures cleaning and sanitation of stations and utensils

Job Criteria

Experience

Mid Level (3-7 years)


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