Job Overview
Employment Type
Full-time
Compensation
Salary
Range $92,000.00 - $100,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Work-life balance
Training and Development
Paid Time Off
Holidays
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
Retirement Plan
Job Description
Visual Comfort & Co. is a distinguished leader in the decorative and architectural lighting industry, offering an extensive range of premium lighting products, ceiling fans, system controls, and automated shading solutions from renowned designers worldwide. The company prides itself on combining beautiful, innovative design with a commitment to exceptional customer experience across various market segments. Visual Comfort & Co. is recognized for its diverse selection of lighting products that cater to different styles, residential and commercial applications, and price points, making it a preferred choice for designers, architects, and consumers alike.
The company is currently expanding globally and is looking to hire an experienced, results-driven professional to lead and develop a dynamic, customer-centric sales and customer service team. This role is pivotal in fostering growth by ensuring that sales objectives are met across both lighting and systems product categories. The candidate will play a critical role in providing sales and operations leadership by visiting showroom locations nationwide, managing the sales team to meet monthly, quarterly, and annual goals, and ensuring that all activities comply with the company’s core values and policies.
This position demands 100% travel to various showroom locations and requires a leader who is capable of building strong teams, supporting sales processes, and driving customer engagement. The successful candidate will be responsible for coaching and directing sales teams, partnering with business development specialists, and utilizing sales and operational data analysis to prioritize sales efforts. Additionally, the role involves managing showroom operations to maintain an outstanding brand presence and delivering seamless customer service experiences.
Visual Comfort & Co. offers extensive benefits, including work-life balance with showroom hours Monday through Saturday, a comprehensive training and development program, generous paid time off and holidays, competitive base salary plus a monthly variable compensation opportunity, and health benefits including medical, dental, and vision coverage. The company also provides life insurance, short-term disability, and a 401(k) retirement plan with company matching.
The compensation range for this leadership role is between $92,000 and $100,000 annually, with potential monthly bonuses based on performance. Candidates must have a college degree and a minimum of three years of retail or showroom management experience, preferably in the luxury home furnishings, lighting, or building materials sectors. Strong leadership, organizational, and operational skills, along with a keen eye for design and creativity, are essential for success in this role. Visual Comfort & Co. is an equal opportunity employer committed to fostering a diverse work environment and does not provide immigration sponsorship for this position.
The company is currently expanding globally and is looking to hire an experienced, results-driven professional to lead and develop a dynamic, customer-centric sales and customer service team. This role is pivotal in fostering growth by ensuring that sales objectives are met across both lighting and systems product categories. The candidate will play a critical role in providing sales and operations leadership by visiting showroom locations nationwide, managing the sales team to meet monthly, quarterly, and annual goals, and ensuring that all activities comply with the company’s core values and policies.
This position demands 100% travel to various showroom locations and requires a leader who is capable of building strong teams, supporting sales processes, and driving customer engagement. The successful candidate will be responsible for coaching and directing sales teams, partnering with business development specialists, and utilizing sales and operational data analysis to prioritize sales efforts. Additionally, the role involves managing showroom operations to maintain an outstanding brand presence and delivering seamless customer service experiences.
Visual Comfort & Co. offers extensive benefits, including work-life balance with showroom hours Monday through Saturday, a comprehensive training and development program, generous paid time off and holidays, competitive base salary plus a monthly variable compensation opportunity, and health benefits including medical, dental, and vision coverage. The company also provides life insurance, short-term disability, and a 401(k) retirement plan with company matching.
The compensation range for this leadership role is between $92,000 and $100,000 annually, with potential monthly bonuses based on performance. Candidates must have a college degree and a minimum of three years of retail or showroom management experience, preferably in the luxury home furnishings, lighting, or building materials sectors. Strong leadership, organizational, and operational skills, along with a keen eye for design and creativity, are essential for success in this role. Visual Comfort & Co. is an equal opportunity employer committed to fostering a diverse work environment and does not provide immigration sponsorship for this position.
Job Requirements
- college graduate
- 3+ years retail or showroom management and sales experience
- experience in interior design, custom home building products, luxury home furnishings and/or lighting industry
- ability to lead and motivate others
- exceptional organizational and follow-up skills
- ability to work independently and as a team player
- professional demeanor
- initiative to get the job done
- keen eye for design and creativity
- ability to prioritize and handle multiple tasks and changing priorities
- strong analytical and decision-making skills
- ability to enter data, navigate screens and retrieve data in point-of-sale system
- ability to handle confidential and sensitive information
- strong operations skills in a customer-service environment
- available to work a flexible schedule, including weekends
- must have the ability and willingness to travel 100% of the time
Job Qualifications
- college graduate
- 3+ years retail or showroom management and sales experience
- experience in luxury home furnishings, lighting, or building materials industries
- experience in interior design or custom home building products
- ability to lead and motivate others
- exceptional organizational and follow-up skills
- ability to work independently and as a team player
- professional demeanor
- initiative to complete tasks
- keen eye for design and creativity
- ability to prioritize multiple tasks and changing priorities
- strong analytical and decision-making skills
- proficiency in point-of-sale systems
- ability to handle confidential information
- strong operations skills in customer service environment
- flexibility to work weekends
- willingness to travel 100%
Job Duties
- hire and manage sales team
- provide support, coaching and direction to ensure comprehensive understanding of Visual Comfort’s sales approach, customer service, and showroom procedures
- partner and foster strong relationships with business development specialists
- create and manage proactive sales and business development strategies to target and convert new customers
- demonstrate and ensure customer service excellence to maximize retention
- utilize and analyze sales and operations data to drive sales priorities
- lead onboarding and continuous training for team members
- actively participate in local market networking events
- collaborate with marketing to develop local market events
- support and participate in sales processes and customer interactions
- manage all sales stages from opportunity to invoice when needed to ensure follow-up, clean sales, minimal returns and satisfaction
- ensure compliance with company and showroom policies
- maintain showroom cleanliness and attractiveness per visual standards
- assist with merchandising and managing inventory
- train staff on point-of-sale and operating systems
- maintain sales floor and showroom organization to enhance safety and efficiency
- coordinate product resets, build outs, and installations
- manage shipping and receiving activities
- contract cleaning and maintenance resources
- ensure showroom readiness daily
- communicate store status including sales, returns, and personnel
- prepare timely monthly reports
- ensure accurate inventory, sales reports and bank records
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
