TRANSPORTATION SUPERVISOR

Chukchansi Gold Resort & Casino is California's premier integrated resort, renowned for its vibrant gaming, world-class entertainment, and luxurious accommodations. Located in the heart of the Valley, the resort attracts thousands of guests annually, offering an unforgettable experience that combines excitement, relaxation, and unparalleled hospitality. As a leading employer in the region, Chukchansi Gold has been recognized as the Valley's No. 1 best local employer, emphasizing a commitment not only to guest satisfaction but also to the well-being and growth of its team members. The resort supports a dynamic work environment where employees are valued, and their contributions directly impact the success and reputation of the establishment.

Joining the transportation team at Chukchansi Gold means becoming an integral part of a department that ensures guests receive exemplary service from arrival to departure. The resort provides a comprehensive benefits package valued between $43,000 and $58,000 annually, which includes medical and vision coverage, 401K with employer match and immediate vesting, life insurance, paid meals, reduced workday hours, paid time off, and more. Additionally, team members enjoy unique perks such as free and discounted meals in the Team Dining Room, holiday gifts, raffles, and exclusive discounts on memberships and local attractions including Costco, Monterey Bay Aquarium, Six Flags, Verizon Wireless, and Chukchansi Park.

The role of Transportation Supervisor is critical in maintaining the operational excellence of the resort’s transportation services, which encompass valet, shuttle, limousine, and bell operations. As a supervisor, your responsibilities include directing and managing the activities of the Transportation Department during assigned shifts according to established company policies, procedures, and controls. You will ensure exceptional customer service, staff performance, and operational efficiency, contributing to the overall guest experience. The role demands strong leadership skills, as you will supervise and guide team members by conducting interviews, recommending hires, providing training, scheduling shifts, evaluating performance, and handling disciplinary actions.

In this position, you will actively observe daily activities to guarantee smooth operations within the department, overseeing staffing levels and maintaining uniform standards. You will also play a pivotal role in investigating incidents involving transportation staff and recommending corrective actions as needed. Handling customer and team member complaints professionally to uphold company standards is a vital component of the job. Beyond operational duties, supervisors may be called upon to assist with ushering at events and perform any reasonable requests by management to support the resort’s functioning.

This supervisory role requires a high degree of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment. You will uphold the resort's values by ensuring a respectful and supportive workplace atmosphere while fostering customer satisfaction and departmental success. This is an exciting opportunity to join a leading resort company that values its employees, offers professional development, and provides an outstanding benefits package that makes Chukchansi Gold a top choice for employment in the region.