Traffic Controller - Mon-Fri AM - $15/HR - UF Shands & Hotel Eleo

Towne Park is a leading provider of parking management and hospitality services, specializing in creating seamless and welcoming experiences for guests and customers across a variety of locations. With a strong commitment to customer service, safety, and operational excellence, Towne Park offers comprehensive parking solutions including valet parking, traffic coordination, and event support. The company values professional development, teamwork, and maintaining a positive and respectful environment for both employees and clients. Towne Park operates throughout the United States and prides itself on integrating technology with personalized services to meet the unique needs of each client site. This commitment not only enhances guest satisfaction but also supports site management in maintaining efficient and safe parking operations.

The Traffic Coordinator role at Towne Park is a critical position responsible for the efficient and safe direction of vehicular traffic in assigned areas, ensuring that all patients and guests receive exceptional hospitality and service. This role involves managing the flow of vehicles, issuing valet parking tickets in accordance with company protocols and mystery shop standards, and providing assistance to guests including handling their luggage during arrival and departure when applicable. This dynamic position requires a professional who can maintain a friendly and courteous demeanor at all times while upholding site management's parking policies and procedures.

As a Traffic Coordinator, you will act as a welcoming face at the location, greeting guests using their last names appropriately and assisting with inquiries and directions. Maintaining composure and accuracy under pressure is essential, as is the ability to use proper telephone etiquette. The role involves standing for long periods and performing physically demanding tasks such as running to park or retrieve vehicles safely and efficiently. Attention to detail is important since you will be accountable for maintaining claim checks, managing guest folios, and collecting pertinent data related to parking operations.

Towne Park offers competitive compensation, with an hourly base pay of $15, and a work schedule primarily Monday through Friday during morning hours. Employees in this role are eligible to participate in various benefits programs including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and a 401k retirement savings plan. These benefits are subject to eligibility based on job classification, length of employment, and hours worked, emphasizing Towne Park’s commitment to supporting its workforce.

Working conditions for the Traffic Coordinator are typically outdoors with exposure to weather elements including heat and cold which may last throughout the entire shift. Physical demands include frequent standing, walking, running, climbing, and occasional lifting of up to 50 pounds making physical fitness and stamina important qualities for this job. Towne Park is committed to providing reasonable accommodations for individuals with disabilities to perform essential job functions safely and effectively. This role involves a high degree of customer interaction, requiring excellent communication skills and a courteous, professional attitude that reflects the quality and reputation of Towne Park.