Track Kitchen Associate

Keeneland is a prestigious Thoroughbred horse racing and sales company renowned for its world-class racetrack and exceptional customer service. Located in Lexington, Kentucky, Keeneland offers a unique blend of sport, sales, and entertainment that draws horsemen, racing enthusiasts, and patrons from across the globe. As a key player in the horse racing industry, Keeneland hosts multiple race meets and horse sales throughout the year, providing an electric atmosphere that combines tradition, excitement, and top-tier hospitality. The company prides itself on delivering a superior experience to guests and participants alike, ensuring that every visit is memorable and engaging.

The role of a server at Keeneland is vital in maintaining the high standards of customer service for which the company is known. This position primarily involves serving breakfast and lunch to horsemen and Thoroughbred racing lovers during the race meets and sales events. The role requires working early morning shifts from 5 am to 2 pm from Monday through Sunday, with extended hours during race meets and sales from 5 am to 5 pm. Servers are responsible for managing a line of customers, ensuring quick and accurate order taking, and maintaining cleanliness and organization of the dining area. They must be oriented toward serving others and adept at handling a fast-paced, sometimes stressful environment.

In addition to delivering high-quality service, the server must also manage various physical demands such as standing for long periods and lifting items up to 50 pounds. The position requires excellent verbal communication skills and the ability to use point-of-sale systems efficiently. Accountability and accuracy in reconciling sales receipts are also crucial, reflecting the need for keen attention to detail. Serving at Keeneland offers an opportunity to be part of a dynamic team that values customer service excellence and supports the vibrant culture of Thoroughbred racing. The position also requires reliable transportation and a Kentucky Race Horse Licensing Commission license, which Keeneland provides upon hire. This role not only provides meaningful work in a unique and exciting environment but also offers a chance to contribute to a prestigious organization with a long-standing reputation in the sporting and hospitality industries.