Toledo Complex Food & Beverage - Office Supervisor

Toledo, OH, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
inclusive work environment

Job Description

Legends Global is a leading hospitality company recognized as the premier hospitality partner for some of the world's most iconic live events, venues, and brands. This dynamic organization operates under a fully integrated service model that encompasses a broad range of services including hospitality, venue management, partnerships, merchandise, and live event operations. With a robust network spanning over 450 venues worldwide, Legends Global hosts more than 20,000 events annually and welcomes an impressive 165 million guests each year. Their success is driven by a culture of ambitious thinking, collaboration, and decisive execution that enables them to consistently deliver exceptional experiences across every touchpoint. The company also places a strong emphasis on fostering an inclusive work environment where every team member has the opportunity to grow, contribute, and thrive. This commitment to excellence and inclusivity defines the company's ethos and makes it an employer of choice in the hospitality and events industry.

The role of the Office Supervisor is positioned within the Toledo Complex, which includes the Huntington Center and the Glass City Center. This vital role supports both venues by providing comprehensive administrative and operational assistance. Reporting directly to the Human Resources Director, the Office Supervisor plays a crucial role in ensuring daily operations run smoothly by focusing on recruitment support, employee scheduling, and various administrative functions. The position demands strong organizational skills, a proactive approach, and the ability to manage multiple priorities effectively. The Office Supervisor is responsible for maintaining records, preparing reports and correspondence, managing staff schedules, coordinating with vendors and non-profit groups, and overseeing office supplies and equipment contracts. The role also involves assisting with budget planning and adhering to corporate policies and procedures to maintain a high standard of operational excellence.

In this role, the candidate will be expected to work in a fast-paced and dynamic environment requiring flexibility, strong decision-making capabilities, and excellent communication and customer service skills. Physical demands include the ability to stand for extended periods, lift up to 75 pounds, and attend meetings and events which may occur during non-standard business hours such as nights, weekends, and holidays. Travel may also be required. Proficiency in Microsoft Office tools and the ability to operate the property’s work order system are key to performing the job successfully. The position offers a unique opportunity to be part of a globally recognized leader in hospitality management while contributing to memorable experiences for millions of guests at premier venues. Legends Global values its employees and offers an inclusive environment where diversity is celebrated and professional growth is supported.

Job Requirements

  • High school diploma
  • Six months of experience in office management principles and procedures
  • Ability to work independently, exercising judgment and initiative
  • Excellent verbal and customer service skills
  • Knowledge of MS Office and typing skills
  • Ability to participate in a team environment
  • Ability to understand written and oral direction and communicate same with others
  • Mobility to attend various meetings and events
  • Willingness to work extended or irregular hours including nights, weekends, and holidays
  • Ability to lift 75 pounds
  • Ability to stand and work on feet for 8-10 hours
  • Ability to climb ladders and work at heights
  • Ability to stretch and reach

Job Qualifications

  • High school diploma
  • Six months of experience in office management principles and procedures
  • Excellent verbal and customer service skills
  • Knowledge of MS Office and typing skills
  • Ability to participate in a team environment
  • Ability to understand written and oral direction and communicate same with others
  • Work independently, exercising judgment and initiative

Job Duties

  • Drafting letters, reports, and other correspondence in a timely and accurate manner
  • Providing routine information regarding events, operations, policies, and procedures
  • Maintaining records and files such as attendance, event files, expense reports, employee records
  • Preparing and managing staff schedules as needed
  • Enforcing corporate policies and procedures and staying informed on office operations
  • Supporting recruitment efforts, including scheduling interviews, assisting with hiring processes, and coordinating employee scheduling
  • Meeting with vendors and non-profit groups to assist with scheduling, coordination, and contract execution under the direction of leadership

Job Criteria

Experience

Entry Level (1-2 years)


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