Toledo Complex Food & Beverage - Concession Stand Lead

Toledo, OH, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

team events

Equal opportunity employer

Job Description

Legends Global is a premier global company that partners with the world's greatest live events, venues, and brands to deliver premium, fully integrated solutions. As a leader in live event services, Legends Global operates through a white-label approach, providing seamless expertise in feasibility and consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking for world-class live events and venues. With a network that spans 450 venues worldwide, Legends Global hosts over 20,000 events annually and entertains 165 million guests, showcasing the company’s leading role in the live event industry. The company culture is built on respect, ambitious thinking, collaboration, and bold action, fostering an inclusive workplace where authenticity, impact, and career growth are valued. The team at Legends Global thrives on winning together, creating a unified atmosphere that celebrates every success as a collective achievement.

This role is based at the Toledo Complex, which includes the Huntington Center and the Glass City Center. The position of Stand Lead plays a critical part in supporting operations across these locations. Reporting to the Concessions Manager or Concessions Supervisor, the Stand Lead is responsible for the full operation of an assigned concession stand. This role includes supervising, training, and directing personnel to ensure efficient service delivery and customer satisfaction. The Stand Lead manages vendor activities, coordinates the work assignments within the stand, resolves operational issues with management support, and oversees the setup and closing procedures for the stand. They are tasked with maintaining clean, well-stocked workstations and storerooms while ordering replacement stock as needed.

Accuracy and organization are key attributes for this position as the Stand Lead completes required paperwork accurately and maintains inventory control, including opening and closing inventories, product transfers, and spoilage monitoring. The role also involves ensuring adherence to food preparation guidelines set by Legends Global and regulatory health standards, with a focus on quality appearance and service in the concession location. Flexibility is essential, as the Stand Lead must have knowledge of all concession positions and be willing to fill in as needed. The position requires maintaining a professional, positive attitude and calm demeanor while fostering positive guest interactions. This role is ideal for someone who enjoys leadership within a fast-paced event environment and is committed to delivering outstanding service and operational excellence. Legends Global is committed to equal opportunity employment and encourages diverse applicants to apply, reflecting the company’s inclusive values.

Job Requirements

Must be at least 18 years old
willing to work varying hours according to event schedule
able to work in a fast-paced environment
basic computer skills
ability to stand, walk, bend, and perform repetitive motions
able to lift stock up to 50 lbs
able to maintain positive attitude and provide guest service
able to work long periods
able to handle inventory efficiently

Job Qualifications

Must be at least 18 years old
prior experience as a stand attendant or food service worker preferred
prior supervisory experience helpful
pleasant and courteous with good interpersonal skills
able to handle inventory efficiently
able to work long periods
able to remain calm in stressful situations
ability to make decisions without immediate supervision
basic computer skills

Job Duties

Report for scheduled work in a timely manner and in complete uniform with a neat appearance
maintain a friendly, positive attitude and professional demeanor
supervise and coordinate activities of vendors
assign duties within the concession stand
analyze and resolve problems with management assistance
oversee and participate in stand setup and closing procedures
ensure cleanliness and sufficient stock of workstations and storerooms
order replacement stock as necessary
accurately complete required paperwork
ensure accuracy of opening and closing inventory, product transfers, and spoilage
ensure accurate transaction totals during load purchases
maintain quality appearance of the concession stand
be knowledgeable of all positions and fill in as needed
manage staff to ensure food preparation meets guidelines
clean equipment and organize stock after closing
perform additional duties as assigned