Job Overview

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Work Schedule

Flexible
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Benefits

flexible schedules
Free Employee Meal
weekly pay
Anniversary pay
Paid sick leave
Paid Family and Medical Leave
Medical insurance
Dental Insurance
ongoing training
Employee Discounts
401K Savings Plan
Management career advancement opportunities

Job Description

Olive Garden is a renowned Italian dining restaurant chain known for offering a warm and welcoming dining experience complemented by high-quality food and excellent customer service. As part of the Darden Restaurants family, Olive Garden has established itself as a leader in the casual dining industry, inviting guests to enjoy classic Italian fare with a modern twist in a comfortable and friendly setting. Known for its dedication to hospitality, Olive Garden emphasizes family values, teamwork, and a positive working environment, which contributes to its reputation as a great place to work and dine.

This role is for a To Go Specialist at Olive Garden, a position critical to the restaurant's commitment to customer satisfaction and convenience. The pay for this position varies by location, with the addition of tips, making it a rewarding opportunity for those who enjoy engaging with guests and providing exceptional service in a fast-paced environment. This part-time or full-time role is designed for individuals who thrive in a team-oriented setting and appreciate the importance of timely, accurate food delivery.

As a To Go Specialist, your primary responsibility is ensuring that guests receive their takeout orders efficiently and correctly. This role requires a strong sense of urgency, excellent communication skills, and comprehensive knowledge of the menu to assist guests with their selections and provide recommendations. Whether guests are picking up orders in the restaurant or via curbside service, the To Go Specialist ensures that the quality, safety, and convenience Olive Garden promises are consistently delivered.

The role not only involves handling customer transactions but also demands a commitment to upholding the restaurant's high standards of food safety and sanitation. Olive Garden prioritizes the health and safety of both team members and guests, ensuring that all safety protocols and cleanliness standards are meticulously followed. As a member of the Olive Garden family, you will be part of a supportive team that values your contribution and encourages your growth through ongoing training and potential career advancement opportunities.

Olive Garden offers a comprehensive benefits package that includes flexible scheduling to accommodate life's demands such as school, childcare, or family care. Employees enjoy free meals from a limited menu, weekly pay, anniversary pay, and paid sick leave accrued from the start of employment. Additional benefits include paid family and medical leave after one year of service, medical and dental insurance, and a 401(k) savings plan with company matching after one year. Employees also receive discounts on cell phones, travel, electronics, and more. Importantly, Olive Garden is proud that over half of its managers have been promoted from hourly positions, highlighting the company’s commitment to career development and internal advancement.

Joining Olive Garden means becoming part of a family that cares deeply about creating memorable guest experiences while fostering a rewarding work environment. If you are passionate about delivering excellent service, have a proactive attitude, and want to work for a well-established company that values your growth, this To Go Specialist role provides an excellent opportunity to shine and grow your career. We look forward to welcoming you into our family and helping you develop valuable skills that can serve you well now and in the future.

Job Requirements

  • must be at least 18 years old
  • ability to stand for extended periods
  • ability to lift up to 25 pounds
  • flexible availability including evenings and weekends
  • willingness to follow company policies and procedures
  • ability to communicate clearly with guests and team members

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in customer service or food service is an advantage
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • knowledge of food safety and sanitation practices
  • ability to handle multiple tasks simultaneously
  • positive attitude and teamwork skills

Job Duties

  • greet guests promptly and courteously at the takeout counter or curbside
  • prepare and package food orders accurately and efficiently
  • ensure all orders are complete and accurate before handing them to guests
  • maintain cleanliness and sanitation standards in the to-go area
  • provide menu knowledge and recommendations to guests
  • handle payment transactions and communicate effectively with team members
  • follow all safety and health regulations to protect guests and staff

Job Criteria

Experience

No experience required


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