Job Overview

briefcase

Employment Type

Full-time
Part-time
clock

Work Schedule

Flexible
diamond

Benefits

competitive pay
same day pay access
Health insurance eligibility
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
35% discount on food and retail items
recognition programs
Employee events

Job Description

Cracker Barrel is a well-established American restaurant and retail chain founded in 1969, known for its comforting Southern-style cuisine, nostalgic decor, and warm hospitality. The brand has grown significantly over the decades and now employs over 70,000 team members nationwide. Cracker Barrel is more than just a restaurant; it is a place where people gather to enjoy not only ample servings of delicious food but also a unique shopping experience with country-themed merchandise. The company prides itself on creating a welcoming environment that fosters connection, community, and a strong sense of belonging among its customers and employees alike.

As an iconic presence in the dining industry, Cracker Barrel prioritizes quality customer service by encouraging a team-oriented culture that values cooperation, respect, and dedication to the guest experience. Employees at Cracker Barrel play an essential role in delivering memorable moments by ensuring every guest feels appreciated and well cared for, whether they are dining in the restaurant or utilizing the convenient to-go services.

The To-Go Specialist position at Cracker Barrel is a fast-paced, guest-facing role where employees take great pride in exemplifying the company’s hallmark hospitality. This role focuses on thoughtfully receiving orders, ensuring accuracy and attention to detail with every request, and packaging meals so guests can enjoy the signature Cracker Barrel country comfort wherever they are. As a pivotal part of the customer service team, the To-Go Specialist ensures guests receive the same warm, friendly experience outside the dining room as they would at the table.

This position is ideal for individuals who are team players, adept at multitasking, attentive to detail, and naturally positive. Prior restaurant experience is not required because Cracker Barrel offers comprehensive training programs to equip new team members with the necessary skills and knowledge. The role is also tipped, rewarding employees for delivering great service.

At Cracker Barrel, employees are valued and given opportunities to grow and thrive. The company provides competitive pay with weekly disbursement and same-day pay access. Beyond the paycheck, the company supports team members with health insurance eligibility from day one for both full-time and part-time workers, vacation time, and employee assistance programs. Employees also benefit from ongoing development through an industry-leading PAR training program starting on day one, a 401k retirement plan with company matching contributions beginning at 90 days, and an Employee Stock Purchase Program.

The culture at Cracker Barrel emphasizes belonging, with onboarding, training, and recognition programs that bring employees together and make them feel appreciated. Additional perks for team members include a 35 percent discount on Cracker Barrel food and retail items and exclusive incentives like discounts on home, travel, and cell phone services.

Cracker Barrel is proud to be an equal opportunity employer committed to diversity and inclusion. The company welcomes applicants of all backgrounds and ensures fair treatment without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other protected category under the law. This commitment makes Cracker Barrel not just a great place to work, but a company that truly embodies the spirit of good company. Join Cracker Barrel today and be a part of a team where your efforts help make moments that matter, both big and small.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Strong communication skills
  • Ability to stand for extended periods
  • Capability to handle fast-paced environment
  • Positive attitude
  • Willingness to learn and follow company policies

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience is a plus but not required
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Attention to detail and accuracy
  • Positive attitude and willingness to learn
  • Ability to multitask in a fast-paced setting

Job Duties

  • Take guest orders accurately and efficiently
  • Double-check order details to ensure accuracy
  • Provide friendly and attentive customer service
  • Package to-go orders with care and attention
  • Manage multiple tasks simultaneously in a fast-paced environment
  • Maintain cleanliness and organization of the to-go station
  • Assist team members as needed to ensure smooth operations

Job Criteria

Experience

No experience required


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef