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To Go Specialist

Job Overview

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Employment Type

Hourly
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Work Schedule

Flexible
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Benefits

flexible schedules
Free Employee Meal
weekly pay
Anniversary pay
Paid sick leave
Paid Family and Medical Leave
Medical/dental insurance
ongoing training
Employee Discounts
401(k) savings plan
Management career advancement opportunities

Job Description

Olive Garden is a leading casual dining restaurant brand known for its warm hospitality, authentic Italian cuisine, and commitment to delivering a memorable dining experience to every guest. With locations across the country, Olive Garden prides itself on its family-oriented culture and dedication to quality and service excellence. The brand emphasizes creating a welcoming and supportive environment for both its guests and team members, fostering opportunities for growth and career advancement within the company. Olive Garden offers flexible work schedules, employee benefits, and ongoing training to ensure all team members feel valued and equipped to succeed.

The role of To Go Specialist at Olive Garden is crucial in providing a convenient and enjoyable takeout experience for guests. As a To Go Specialist, you will play a vital part in ensuring guests receive their orders accurately, safely, and promptly, whether they choose to pick up their food inside the restaurant or curbside from their car. This position requires a strong sense of urgency, excellent communication skills, and extensive menu knowledge to assist guests in making recommendations and answering any questions they may have. The To Go Specialist is not only responsible for food preparation and packaging but also for maintaining the highest standards of cleanliness and safety, reflecting Olive Garden's commitment to health and sanitation.

Olive Garden offers variable pay depending on location plus tips, alongside a comprehensive benefits package that supports team members' well-being and professional development. Benefits include flexible scheduling to accommodate personal commitments such as school or family care, free employee meals with a limited menu, weekly pay, anniversary pay, and paid sick leave that accrues from day one of employment. Additionally, team members may qualify for paid family and medical leave after one year of service, medical and dental insurance, ongoing skill-building training, and various employee discounts on cellphones, travel, and electronics. The company also offers a 401(k) savings plan with a company match after one year and numerous management career advancement opportunities, with over half of managers promoted from hourly positions.

Joining Olive Garden as a To Go Specialist means becoming part of a dedicated team that values safety, quality, and guest satisfaction. The company prioritizes the health and safety of both team members and guests, enforcing rigorous safety and sanitation practices and promoting team member wellness. As a trusted member of the Olive Garden family, you will contribute to a positive guest experience by ensuring accurate and timely order fulfillment, maintaining a clean and safe environment, and embracing the company's family-centric values. This is an ideal position for individuals who enjoy working in a fast-paced environment, have a passion for hospitality, and seek opportunities for career growth in the restaurant industry.

Job Requirements

  • high school diploma or equivalent
  • prior food service experience preferred
  • ability to stand for extended periods
  • capable of lifting up to 25 pounds
  • flexibility to work various shifts including weekends and holidays
  • strong attention to detail
  • excellent customer service skills

Job Qualifications

  • high school diploma or equivalent
  • prior experience in food service or customer service preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • knowledge of food safety standards
  • basic math skills for handling payments and orders
  • team player with a positive attitude

Job Duties

  • greet guests promptly with a friendly attitude
  • take and prepare to-go orders accurately
  • ensure all orders are packed securely and correctly
  • maintain cleanliness and sanitation standards in the to-go area
  • provide menu recommendations and answer guest questions
  • coordinate curbside pickups efficiently
  • adhere to company safety and quality policies

Job Criteria

Experience

No experience required


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