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To Go Specialist

Job Overview

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Employment Type

Hourly
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Work Schedule

Flexible
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Benefits

flexible schedules
Free Employee Meal
weekly pay
Anniversary pay
Paid sick leave
Paid Family and Medical Leave
Medical insurance
Dental Insurance
ongoing training
Employee Discounts
401(k) savings plan
Management career advancement opportunities

Job Description

Olive Garden is a well-established and beloved restaurant chain known for its warm hospitality and delicious Italian-inspired cuisine. As part of a nationwide network of restaurants, Olive Garden prides itself on creating a welcoming atmosphere where guests can enjoy quality food and exceptional service. The company places a strong emphasis on team culture, referring to its staff as a "family," fostering an inclusive, supportive, and uplifting work environment. Olive Garden is committed to high standards of health, safety, and sanitation to ensure the well-being of both its employees and guests, maintaining clean restaurants, and promoting team member wellness as a top priority.

This role is for a To Go Specialist at Olive Garden, a crucial position that supports the restaurant’s growing focus on convenience and takeout service. As a To Go Specialist, you play a vital role in enhancing the guest experience by ensuring that all to-go orders are prepared with the utmost accuracy and timeliness. The position is key to accommodating guests who prefer the convenience of picking up their orders at the restaurant or via curbside service. The To Go Specialist is attentive, efficient, and friendly, displaying a strong sense of urgency and expert menu knowledge to assist customers effectively. This role offers flexible schedules to balance other life commitments such as school, childcare, or family care, and includes an employee meal from a limited menu.

Compensation for this position varies by location and includes tips, providing an attractive earning potential based on your performance and guest interactions. Olive Garden offers weekly pay and a comprehensive package of benefits that is designed to support the ongoing development and wellness of its employees. This includes paid sick leave, paid family and medical leave for eligible employees, medical and dental insurance, and a 401(k) savings plan with company match after one year of service. Additionally, employees enjoy discounts on cell phones, travel, electronics, and more, as well as anniversary pay to celebrate their milestones with the company.

Olive Garden is deeply invested in employee growth and career advancement. More than 50 percent of their managers are promoted from hourly positions, indicating a strong culture of internal development and professional opportunity within the organization. Training programs are available to build critical skills for both current roles and future positions, empowering employees to succeed and grow their careers in hospitality.

Working at Olive Garden means becoming part of a family that values collaboration, respect, and a shared commitment to delivering a positive guest experience. The To Go Specialist position offers a rewarding opportunity to contribute to the restaurant’s continued success while enjoying a supportive and engaging workplace. Joining Olive Garden means joining a team that cares—with a mission to serve guests safely, efficiently, and with genuine warmth.

Job Requirements

  • High school diploma or equivalent
  • Ability to stand and move for extended periods
  • Availability to work flexible hours including evenings and weekends
  • Ability to communicate effectively with guests and team members
  • Must comply with health and safety protocols
  • Previous customer service experience preferred
  • Must be at least 18 years old

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in food service or hospitality is a plus
  • Strong communication and customer service skills
  • Ability to multitask and work in a fast-paced environment
  • Basic knowledge of food safety standards
  • Comfortable using technology for order management
  • Team player with a positive attitude

Job Duties

  • Prepare and package to-go orders accurately and efficiently
  • Ensure orders are ready for guest pickup on time
  • Provide friendly and knowledgeable service to guests regarding menu items
  • Assist with curbside pickup and direct interaction with guests in a professional manner
  • Maintain cleanliness and organization in the to-go area
  • Follow health and safety guidelines to ensure food safety
  • Support team members with other duties as needed

Job Criteria

Experience

Entry Level (1-2 years)


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