Olive Garden logo

To Go Specialist

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
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Benefits

flexible schedules
Free Employee Meal
weekly pay
Anniversary pay
Paid sick leave
Paid Family and Medical Leave
Medical insurance
Dental Insurance
ongoing training
Employee Discounts
401(k) savings plan
Management career advancement opportunities

Job Description

Olive Garden is a renowned casual dining restaurant chain known for its Italian-American cuisine and warm, welcoming atmosphere. As a well-established brand, Olive Garden prides itself on providing an exceptional guest experience by offering delicious food, excellent service, and a family-friendly environment. With a focus on quality and hospitality, Olive Garden has become a favorite dining destination for many across the country and continues to grow by maintaining high standards in food preparation, cleanliness, and customer engagement. The company is dedicated to fostering a positive workplace culture where team members are valued, supported, and given opportunities for growth and advancement. Olive Garden operates with a commitment to health and safety, ensuring that both employees and guests enjoy a safe and sanitized restaurant environment at all times.

The role of a To Go Specialist at Olive Garden is pivotal in supporting the restaurant's takeout and curbside pickup operations. This position is designed for individuals who thrive in a fast-paced setting and enjoy delivering excellent customer service with a sense of urgency and attention to detail. To Go Specialists at Olive Garden are responsible for ensuring that guests receive their orders accurately, promptly, and with the quality that Olive Garden is known for. They manage the preparation and packaging of to-go orders, assist guests with their pickups—whether inside the restaurant or curbside—and maintain communication with kitchen and management staff to streamline service.

A To Go Specialist serves as an important link between the kitchen and the guest, ensuring that all food is prepared and packed correctly and that any special requests or dietary needs are met. This role also requires extensive menu knowledge so that specialists can confidently answer questions, provide recommendations, and enhance the guest experience. Olive Garden emphasizes the importance of teamwork, so To Go Specialists work closely with other staff members to uphold the restaurant’s quality standards and ensure smooth operations.

This is a flexible, hourly position paying $16.90 per hour plus tips, making it an attractive opportunity for individuals seeking part-time or full-time work with a reputable brand. Olive Garden offers flexible schedules designed to accommodate various life commitments such as school, childcare, or family care. The company also provides a variety of benefits including paid sick leave, paid family and medical leave, medical and dental insurance, employee discounts, and opportunities for career advancement, especially into management roles. The To Go Specialist role is ideal for someone who values a supportive team environment, wants to develop customer service skills, and is looking for steady employment with competitive compensation and comprehensive benefits.

Job Requirements

  • minimum age of 18 years
  • ability to work flexible hours including evenings, weekends, and holidays
  • reliable transportation to and from work
  • ability to handle physical demands such as standing for long periods
  • preparedness to adhere to health and safety guidelines and company policies
  • basic proficiency with technology for order processing

Job Qualifications

  • high school diploma or equivalent preferred
  • previous customer service experience is a plus but not required
  • strong communication skills
  • ability to work in a fast-paced environment
  • basic math skills for transaction handling
  • ability to stand for extended periods
  • team player mentality
  • willingness to learn and follow established protocols

Job Duties

  • greet and assist guests picking up to-go orders
  • accurately package and prepare orders for pickup
  • ensure orders are delivered on time and meet quality standards
  • maintain extensive menu knowledge to answer guest questions
  • communicate effectively with kitchen and management staff
  • uphold safety and sanitation practices within the restaurant
  • provide friendly, efficient customer service during peak and off-peak hours

Job Criteria

Experience

No experience required


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