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To Go Specialist

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Flexible
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Benefits

flexible schedules
Free Employee Meal
weekly pay
Anniversary pay
Paid sick leave
Paid Family and Medical Leave
Medical insurance
Dental Insurance
ongoing training
discounts
401(k) savings plan
Management career advancement opportunities

Job Description

Olive Garden is a renowned casual dining restaurant brand known for its warm hospitality and Italian-inspired cuisine. As part of Darden Restaurants, Inc., Olive Garden operates a large network of restaurants across the United States and beyond, committed to creating a welcoming environment where guests can enjoy authentic Italian dishes prepared with quality ingredients. Olive Garden prides itself on providing excellent customer service and maintaining a family-friendly atmosphere. The brand emphasizes community, family values, and team member growth within its vibrant culture.

This particular position is for a To Go Specialist at Olive Garden, a vital role that caters to the growing demand for convenient and safe takeout and curbside food pickup options. The pay for this role varies by location and includes tips, making it a potentially rewarding opportunity for those passionate about hospitality and serving customers. The To Go Specialist is integral in ensuring guests receive their orders accurately, promptly, and safely, upholding the same high standards Olive Garden maintains inside the restaurant.

The role requires the specialist to be highly organized, knowledgeable about the menu, and quick to respond to customer needs. They handle guest orders for pickup inside the restaurant or curbside, ensuring a smooth, friendly, and efficient customer experience. Specialists represent the Olive Garden brand and play a critical role in cultivating guest loyalty through excellent service and attention to detail. This position also demands adherence to strict safety and sanitation practices, prioritizing team and guest wellness while maintaining restaurant cleanliness.

Olive Garden offers a rich benefits package that includes flexible schedules designed to accommodate various life commitments such as school, childcare, or family care. Employees enjoy weekly pay, anniversary pay rewards, and paid sick leave accruing from the first day of hire. Further benefits are paid family and medical leave provided after one year of service, medical and dental insurance options, and ongoing training to build career skills. Additional perks include discounts on cellphones, travel, electronics, and more, as well as a 401(k) savings plan with company matching after one year.

Career growth and advancement are highly encouraged at Olive Garden, with more than half of managerial roles filled by promoting hourly team members. This environment fosters a strong sense of family and support among team members, making it an appealing workplace for those seeking to develop professionally within the hospitality industry.

Joining Olive Garden as a To Go Specialist means becoming part of a team dedicated to excellence, safety, and genuine hospitality. You will contribute to a positive dining experience for guests who choose to enjoy Olive Garden meals at home or on the go. This position offers an exciting blend of customer interaction, operational responsibility, and teamwork within a leading restaurant group. If you are enthusiastic about delivering exceptional service, managing multiple responsibilities simultaneously, and making a meaningful impact, then Olive Garden is eager to welcome you as its newest family member.

Job Requirements

  • high school diploma or equivalent
  • ability to communicate effectively
  • availability to work flexible hours including weekends
  • capacity to stand and move throughout the shift
  • willingness to learn and follow safety protocols
  • basic understanding of customer service principles

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in food service or customer service is a plus
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • basic math skills for handling transactions
  • ability to stand for extended periods
  • attention to detail

Job Duties

  • greet guests picking up to-go orders promptly and courteously
  • prepare and carefully package all takeout orders accurately
  • manage curbside pickup efficiently ensuring safety and timeliness
  • maintain knowledge of menu items to assist guests with recommendations
  • verify order accuracy before handing off to guests
  • adhere to the highest standards of safety and sanitation practices
  • participate in ongoing training to stay current with procedures

Job Criteria

Experience

Entry Level (1-2 years)


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