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To Go Specialist

Job Overview

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Employment Type

Hourly
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Work Schedule

Flexible
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Benefits

flexible schedules
Free Employee Meal
weekly pay
Anniversary pay
Paid sick leave
Paid Family and Medical Leave
Medical insurance
Dental Insurance
ongoing training
discounts
401(k) savings plan
Management career advancement opportunities

Job Description

Olive Garden is a renowned restaurant chain known for its warm hospitality, authentic Italian cuisine, and commitment to creating memorable dining experiences for guests. As part of the Darden Restaurants family, Olive Garden has built a reputation for providing quality food and exceptional service in a welcoming atmosphere. With numerous locations across the country, Olive Garden emphasizes teamwork, professional growth, and work-life balance, making it a great place for those seeking to advance their careers in the hospitality sector.

Olive Garden is currently hiring for the position of To Go Specialist, a vital role that caters to the growing demand for convenient and safe takeout options. This position is perfect for individuals who enjoy fast-paced environments and thrive on delivering top-tier customer service. Pay for this role varies depending on location and includes additional tips, reflecting the valuable customer interactions and service provided. This role offers flexible scheduling to help balance life commitments such as school, childcare, and family care.

As a To Go Specialist, you will be the face of Olive Garden's to-go service, ensuring that every guest's order is accurate, complete, and ready on time. Your strong menu knowledge will empower you to assist guests with recommendations, enhancing their takeout experience. Working closely with both the kitchen and front-of-house teams, you will maintain high standards of safety, sanitation, and cleanliness to uphold the quality and reputation of the Olive Garden brand. This role requires a sense of urgency, attention to detail, and a friendly demeanor, as you contribute directly to guest satisfaction and repeat business.

Olive Garden is committed to supporting its employees with numerous benefits including free employee meals, paid sick leave, paid family and medical leave, medical and dental insurance, and a 401(k) savings plan with company match after one year of service. Employees also benefit from weekly pay, anniversary pay, ongoing training, and discounts on various products and services such as cellphones and travel. Most notably, Olive Garden promotes career advancement opportunities, with over 50% of its managers having been promoted from hourly positions.

At Olive Garden, the health and safety of both team members and guests are paramount. The restaurant maintains strict safety and sanitation protocols to ensure a clean and healthy environment. Joining the Olive Garden family means becoming part of a supportive community that values dedication, teamwork, and customer satisfaction. This is an excellent opportunity to grow professionally while delivering exceptional experiences to guests through excellent service in a fast-paced to-go pickup environment.

Job Requirements

  • High school diploma or equivalent
  • Ability to provide excellent customer service
  • Basic math skills for handling payments
  • Ability to work flexible hours including evenings and weekends
  • Ability to stand for long periods and lift moderate weights
  • Willingness to comply with safety and sanitation standards
  • Must be at least 18 years old

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a customer service or food service role is beneficial
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of food safety standards
  • Positive attitude and teamwork orientation
  • Ability to stand for extended periods and handle physical aspects of the job

Job Duties

  • Ensure accurate and timely preparation of to-go orders
  • Provide friendly and efficient customer service to guests picking up orders
  • Exhibit extensive menu knowledge to assist with guest recommendations
  • Maintain cleanliness and sanitation in all to-go preparation areas
  • Coordinate with kitchen and front-of-house staff to fulfill orders promptly
  • Handle payment processing and order verification
  • Uphold safety and quality standards in compliance with Olive Garden policies

Job Criteria

Experience

Entry Level (1-2 years)


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