Olive Garden logo

To Go Specialist

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $18.20
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Work Schedule

Flexible
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Benefits

flexible schedules
Free Employee Meal
weekly pay
Anniversary pay
Paid sick leave
Paid Family and Medical Leave
Medical insurance
Dental Insurance
ongoing training
discounts
401(k) savings plan
Career advancement opportunities

Job Description

Olive Garden is a renowned casual dining restaurant chain specializing in Italian-American cuisine. Established with a commitment to delivering a genuine dining experience, Olive Garden has grown into one of the most beloved restaurant brands in the United States, recognized for its warm hospitality, high-quality food, and welcoming atmosphere. The brand prides itself on creating a family-oriented environment both for its guests and its team members, fostering a culture where everyone feels valued and supported. With an emphasis on excellence in food preparation, service, and cleanliness, Olive Garden operates numerous locations nationwide, serving millions of guests each year. The company is dedicated to maintaining the highest standards of health and safety, prioritizing the wellness of its employees and customers alike.

The role available is that of a To Go Specialist, an essential position designed to enhance the guest experience by ensuring safe, accurate, and timely preparation and delivery of takeout orders. In today’s fast-paced world, takeout services have become an important aspect of the restaurant industry, and Olive Garden’s To Go Specialists play a pivotal role in meeting this demand. This position is hourly-paid starting at $18.20 per hour plus tips, reflecting the company’s commitment to offering competitive wages and rewarding hard work. The To Go Specialist supports guests who prefer to enjoy their Olive Garden meals at home or elsewhere by efficiently managing order assembly, verifying order accuracy, and maintaining high standards of food safety.

As a To Go Specialist at Olive Garden, you will be the face of the restaurant for many guests picking up food. Your responsibilities include not only preparing orders but also ensuring they are presented in a way that upholds the Olive Garden quality and brand integrity. Whether guests choose to pick up their meals inside the restaurant or curbside, your goal is to deliver an exceptional experience marked by attentiveness, hospitality, and efficiency. This role requires a strong sense of urgency, an extensive knowledge of the menu to assist and recommend dishes confidently, and the ability to manage multiple tasks simultaneously without compromising accuracy or customer service.

In addition to providing exceptional service to guests, Olive Garden supports its employees with a wide array of benefits, including flexible schedules to accommodate other life commitments such as school or family care, free employee meals with a limited menu, weekly pay, and anniversary bonuses. Employees also accrue paid sick leave and may be eligible for paid family and medical leave after one year of service. Olive Garden offers medical and dental insurance options, ongoing training programs to build critical skills, various discounts including on cellphones and travel, and a 401(k) savings plan with company matching after one year. Furthermore, the company actively promotes from within, providing career advancement opportunities in management, with over half of managers being promoted from hourly positions.

Olive Garden emphasizes safety and sanitation practices, reflecting a deep commitment to ensuring team member wellness and maintaining clean and welcoming restaurant environments. By joining Olive Garden, you become part of a team that values your contributions and encourages you to grow professionally while delivering memorable dining experiences to guests. Our slogan, "We're All Family Here," captures the spirit of inclusion and mutual respect that defines the work culture. If you are passionate about providing excellent customer service and thrive in a fast-paced setting, the To Go Specialist role at Olive Garden offers a rewarding opportunity to be part of a winning family.

Job Requirements

  • high school diploma or equivalent
  • availability to work flexible hours including weekends and holidays
  • ability to stand for extended periods
  • excellent customer service skills
  • basic math and reading skills
  • ability to communicate clearly and effectively
  • adherence to food safety and sanitation guidelines

Job Qualifications

  • high school diploma or equivalent
  • previous experience in food service or restaurant environment preferred
  • strong communication and customer service skills
  • ability to work in a fast-paced setting
  • knowledge of food safety regulations
  • ability to multitask and manage time effectively
  • positive attitude and teamwork skills

Job Duties

  • prepare and package takeout orders accurately and promptly
  • provide exceptional customer service to guests picking up to-go orders
  • maintain extensive knowledge of the menu to make recommendations
  • ensure food safety and sanitation standards are followed
  • manage order accuracy and quality control
  • assist with curbside order delivery and guest interactions
  • support team members to maintain efficient workflow

Job Criteria

Experience

No experience required


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