Olive Garden logo

To Go Specialist

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
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Benefits

flexible schedules
Free Employee Meal
weekly pay
Anniversary pay
Paid sick leave
Paid Family and Medical Leave
Medical insurance
Dental Insurance
ongoing training
discounts
401(k)
Management career advancement opportunities

Job Description

Olive Garden is a renowned American casual dining restaurant chain specializing in Italian-American cuisine with a warm and welcoming family atmosphere. Established with the goal of providing guests with an exceptional dining experience, Olive Garden has become a beloved destination for those seeking great food, excellent service, and a friendly environment. Known for its hospitality and commitment to quality, Olive Garden continues to grow and thrive by fostering a culture that values its employees as part of the family. With a strong emphasis on safety, health, and sanitation, Olive Garden ensures a clean and welcoming environment for both guests and staff alike. The company offers opportunities for career advancement, ongoing training, and a comprehensive benefits package to support the well-being and growth of its team members.

The role of a To Go Specialist at Olive Garden is vital in delivering excellent customer service and convenience to guests who prefer to pick up their meals for dining at home. This position requires team members to handle orders efficiently, ensuring accuracy and timeliness while maintaining high food safety standards. The To Go Specialist must be knowledgeable about the menu to provide helpful recommendations and support a smooth to-go order process, whether guests choose curbside pickup or in-restaurant pickup. Working as a To Go Specialist allows you to be an integral part of the guest experience by offering convenience and quality, which fosters guest loyalty and satisfaction. This hourly position offers a competitive starting wage of $16.90 per hour plus tips, with flexible schedules designed to accommodate personal commitments such as school, childcare, or family care, recognizing the importance of work-life balance.

Olive Garden supports its employees with a variety of benefits, including free employee meals from a limited menu, weekly pay, anniversary pay increases, paid sick leave and family medical leave, medical and dental insurance, and a 401(k) savings plan with company match after one year of service. Additionally, employees have access to discounts on cellphones, travel, electronics, and much more. The company strongly promotes internal growth, with more than half of its managers being promoted from hourly positions, emphasizing career advancement opportunities. Throughout your employment, you will receive ongoing training to build critical skills necessary for current and future roles. As part of the Olive Garden family, you join a company that values safety, quality, and a supportive team environment, making it a rewarding place to work and grow your career.

Job Requirements

  • high school diploma or equivalent
  • ability to stand for extended periods
  • availability to work flexible schedules including nights, weekends, and holidays
  • capability to handle multiple tasks simultaneously
  • customer-oriented mindset
  • basic math skills
  • willingness to learn and follow safety protocols

Job Qualifications

  • high school diploma or equivalent
  • previous customer service experience preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • knowledge of food safety practices
  • ability to use point-of-sale systems
  • friendly and outgoing personality

Job Duties

  • ensure the accuracy and timeliness of to-go orders
  • maintain high standards of food safety and sanitation
  • provide knowledgeable menu assistance and recommendations to guests
  • efficiently manage curbside and in-restaurant order pickups
  • create a welcoming and positive atmosphere for guests
  • collaborate with team members to maintain smooth operations
  • handle guest inquiries and resolve issues promptly

Job Criteria

Experience

No experience required


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