Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $15.00 - $23.00
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Work Schedule

Flexible
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Benefits

Dental Insurance
flexible schedule
Health Insurance
Vision Insurance

Job Description

Lupe Tortilla Mexican Restaurant is a well-established and beloved Texas-Mexican food establishment known for its authentic flavors and vibrant atmosphere. Located at 10515 N Mopac Expy Bldg R in Austin, Texas, Lupe Tortilla has built a strong reputation for delivering high-quality food and exceptional customer service. As a restaurant that prioritizes both its customers and employees, it fosters a people-first culture that emphasizes teamwork, integrity, and personal and professional growth. The restaurant is currently seeking enthusiastic and dedicated team members to join its To Go department, where the fast-paced and high-energy environment requires employees who can thrive under pressure, multitask efficiently, and deliver a memorable experience to customers.

The role of Restaurant Team Crew Member at Lupe Tortilla is vital to the restaurant's operational success and customer satisfaction. This full-time position offers competitive compensation ranging from $15.00 to $23.00 per hour, reflecting the significant value placed on skilled and motivated team members. The position involves interacting directly with customers, managing food orders, and ensuring the To Go area remains clean, well-stocked, and organized. Ideal candidates will have exemplary communication skills, a friendly and positive attitude, and the ability to work cooperatively within a team-oriented setting.

Lupe Tortilla's Restaurant Team Crew Members take on many key responsibilities that influence the customers’ overall perception of the restaurant. Greeting customers warmly, efficiently taking and packing orders accurately, and supporting the smooth flow of the service process are all fundamental aspects of the job. The role also requires coordination with management regarding scheduling and order volumes, showing that teamwork extends beyond peer interactions to encompass leadership collaboration as well.

The job environment is dynamic and demands employees who can organize multiple tasks simultaneously without sacrificing quality or attentiveness. This role is perfect for individuals who are passionate about customer service, have a keen eye for detail, and enjoy being part of a positive, energetic team. Beyond the day-to-day tasks, Lupe Tortilla provides significant employee benefits such as health, dental, and vision insurance, a flexible schedule to accommodate life’s demands, and generous discounts on the restaurant’s celebrated Texas-Mex cuisine.

Working at Lupe Tortilla not only means becoming part of a restaurant known for its excellent food but also joining a community that values respect, growth, and a balanced work-life experience. Major holidays off and career advancement opportunities make this an appealing workplace for those seeking long-term employment in hospitality. If you enjoy fast-paced work environments where every day brings new challenges and opportunities to connect with customers, this full-time Restaurant Team Crew Member role is an excellent fit. To learn more about the opportunity or apply, candidates are encouraged to visit the restaurant's official website, underscoring the company's commitment to transparency and direct communication with potential team members.

Job Requirements

  • Must be 18 years or older
  • Ability to obtain a food handlers and TABC certificate
  • High integrity
  • Enjoy working on a team
  • Good communication skills
  • Positive attitude and a resting smile
  • Organization skills

Job Qualifications

  • High school diploma or equivalent
  • Experience in customer service preferred
  • Ability to work effectively in a team environment
  • Good communication skills
  • Positive attitude and friendly demeanor
  • Basic organizational and multitasking skills
  • Knowledge of food safety standards a plus

Job Duties

  • Greet and provide excellent customer service
  • Answer phones promptly and professionally
  • Possess menu knowledge and provide customers with an accurate and efficient experience
  • Take accurate food and drink orders and correctly enter them into POS system
  • Pack and bag orders
  • Deliver checks and collect payment
  • Coordinate with management on times, volumes and delivery availability
  • Maintain to-go area of restaurant for cleanliness and stock materials accordingly

Job Criteria

Experience

No experience required


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