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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Paid vacation
short-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
Annual holiday bonus
Job Description
Texas Roadhouse is a people-first restaurant company renowned for serving legendary steaks and providing legendary service. Celebrated for its welcoming atmosphere and commitment to quality, Texas Roadhouse has built a reputation as a leader in the casual dining industry. The company values a positive work culture focused on supporting its employees, known affectionately as Roadies, and offering opportunities for growth and development. With flexible work schedules and a fun, team-oriented environment, Texas Roadhouse continually strives to make its workplaces engaging and rewarding. Employment at Texas Roadhouse is not just about serving great food but about fostering a community where employees... Show More
Job Requirements
- High school diploma or equivalent
- Ability to communicate clearly and professionally
- Experience with customer service preferred
- Knowledge of telephone etiquette
- Basic computer proficiency
- Ability to work well in a fast-paced environment
- Willingness to comply with safety and sanitation guidelines
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience is beneficial
- Excellent communication skills
- Strong organizational and multitasking abilities
- Basic computer skills to operate POS and ordering systems
- Ability to work collaboratively in a team environment
- Positive attitude and willingness to learn
- Reliable and punctual
Job Duties
- Ensuring each guest receives a legendary welcome and goodbye when placing and or picking up their order
- Uses proper phone etiquette when answering calls and taking orders
- Knowledgeable of menu to accurately take and place orders
- Demonstrates strong organization and accuracy when packaging orders
- Works collaboratively with Back of House staff to complete orders
- Partners with restaurant managers on quote times
- accurately provides quotes to guests on the length of time to complete their order
- Understands our online and mobile app ordering systems
- Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash or credit card transactions
- Practices proper safety and sanitation procedures
- Exhibits teamwork at all times
Job Criteria
Experience
No experience required
Job Location
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