Title General Manager | Full-Time | Congressman Solomon P. Ortiz International Center

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,000.00 - $80,000.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
bonus eligibility

Job Description

Oak View Group is a dynamic company specializing in venue management and food and beverage services, known for delivering exceptional event experiences across diverse locations. Based at the Congressman Solomon P. Ortiz International Center in Corpus Christi, Texas, Oak View Group prides itself on excellence in hospitality and operational management, driving revenue growth and customer satisfaction through innovative strategies and a dedicated team. The organization’s commitment to quality and professionalism is reflected in its comprehensive approach to managing food service operations, venue logistics, and marketing activities, ensuring seamless event execution and community engagement. This role is a regular full-time position offering an annual salary range of $70,000 to $80,000, supplemented with bonus eligibility, and provides full-time employee benefits including health, dental, and vision insurance, 401(k) savings plans with matching, and paid time off encompassing vacation, sick days, and holidays.

The position of General Manager at the Congressman Solomon P. Ortiz International Center is pivotal in overseeing the efficient, profitable, and compliant operation of all food service and venue management functions. The General Manager directs all managerial and frontline staff while ensuring adherence to labor laws, sanitation standards, and alcohol service regulations. This leadership role is responsible for managing daily business activities and venue operations, including staffing, training, and performance management. The General Manager’s role extends beyond internal management to include soliciting new revenue sources and cultivating relationships with local media, chambers of commerce, and convention and visitors bureaus. High-level responsibilities include analyzing financial reports and budgets, orchestrating marketing efforts including digital content creation, and maintaining operational excellence during events from setup through post-event reconciliation. Successful candidates must be flexible, with availability for an event-driven schedule frequently including evenings and weekends and must demonstrate strong interpersonal, leadership, and technical skills, particularly in computer and POS systems. This role demands a professional yet approachable demeanor with a commitment to fostering a positive and cooperative workplace environment while upholding the highest standards of integrity and ethics.

Job Requirements

  • Associate's degree or equivalent experience in food and beverage management
  • Minimum 3-5 years of relevant management experience
  • Proficiency in Microsoft Office and POS systems
  • Experience in staff training and inventory control
  • Ability to manage high-volume ordering and sales
  • Strong communication and decision-making skills
  • Availability for variable event-driven schedule including evenings and weekends
  • Ability to maintain professional presentation and interpersonal relations
  • Knowledge of labor laws, sanitation, and alcohol service regulations
  • Commitment to safety and harassment-free workplace
  • Flexible and self-directed work style
  • Ability to work under pressure in a fast-paced environment

Job Qualifications

  • Associate's degree in Culinary Management, Business Management, or a related field
  • 3-5+ years of experience in food and beverage management or related role
  • Substitution of degree with equivalent years of relevant experience
  • Proficient with Microsoft Office, POS systems, and timekeeping systems
  • Experienced in training employees and volunteers
  • Advanced knowledge of inventory procedures and controls
  • Experience ordering products for high-volume venues
  • Strong communication and interpersonal skills
  • Ability to make quick, sound operational decisions under pressure
  • Comfortable working in fast-paced, team-oriented environments
  • Basic math skills for cash and inventory management
  • Commitment to professionalism, ethics, and confidentiality
  • Preferred certification in food service sanitation
  • Preferred certification in alcohol service

Job Duties

  • Manage, develop, and mentor staff including employee discipline and performance documentation
  • Generate and review financial reports including budgets, forecasts, and P&L statements
  • Coordinate all marketing channels including website and social media
  • Design and produce graphics, digital content, and creative assets for marketing
  • Create and distribute press releases and media content to promote events
  • Build and maintain strong media and community relationships
  • Ensure proper event setup including inventory, sanitation, and operational readiness
  • Provide operational expertise for smooth and profitable event execution
  • Oversee inventory management, product ordering, and sales operations
  • Manage venue operations including scheduling, equipment inspection, POS monitoring, guest complaint resolution, and post-event reporting
  • Train employees on property procedures and best practices
  • Provide backup coverage for all positions as needed
  • Ensure compliance with all labor, sanitation, alcohol, and safety regulations
  • Complete post-event evaluations and reporting
  • Maintain a safe, harassment-free work environment
  • Promote a positive and cooperative workplace through ongoing staff coaching and mentoring
  • Maintain knowledge of all relevant health, safety, and regulatory standards

Job Criteria

Experience

Mid Level (3-7 years)


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