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Title Food Runner | Part-Time | PPL Center (Chickie's & Pete's)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $9.00 - $12.00
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Benefits

401(k) savings plan
401(k) matching

Job Description

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, specializing in venue development, venue management, hospitality, and sponsorship sales. Since its founding in 2015, OVG has developed and managed an impressive portfolio of world-class owned venues across four continents, including arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions. The company is recognized internationally for delivering top-tier experiences within the live entertainment industry by seamlessly integrating innovative infrastructure with exceptional customer service. Located at the PPL Center in Allentown, Pennsylvania, the Chickie’s & Pete’s restaurant is part of this dynamic organization, providing high-quality food and beverage services within a vibrant and energetic environment.

The Food Runner role at Chickie’s & Pete’s within the PPL Center represents an essential support position in the restaurant's operations, ensuring smooth communication and coordination between the kitchen, servers, and guests. This part-time position offers an hourly wage ranging from $9.00 to $12.00 and includes access to valuable benefits such as a 401(k) savings plan with matching for part-time employees. The Food Runner is responsible for timely and accurate delivery of hot and cold food items, ensuring that all meals are presented according to Chickie’s & Pete’s service standards with proper garnish and quality control.

The individual in this position must maintain a friendly and positive attitude while efficiently collaborating with servers, the kitchen staff, and management. Other duties include assisting in food preparation, supporting bussing and cleaning responsibilities, maintaining condiment and napkin stations, and responding promptly and politely to guest requests or concerns. The role demands multitasking skills, a sense of urgency, and the ability to work flexible hours, including nights, weekends, and holidays to meet the busy demands of event days at PPL Center.

Candidates will experience working in a fast-paced food service environment where physical stamina is important due to the need to stand for extended periods and perform tasks such as lifting, carrying, walking, and climbing. Chickie’s & Pete’s and Oak View Group foster an inclusive and diverse workplace culture where every team member is valued and empowered to contribute to a welcoming and enjoyable guest experience.

Joining the Oak View Group team as a Food Runner provides the opportunity to be part of a highly respected company that values innovation, diversity, and excellence in entertainment and hospitality. Employees gain hands-on experience in food and beverage management within a premier live event venue setting, making this role ideal for individuals seeking to build a career in hospitality or event operations. With support for professional growth, a safe and inclusive work culture, and competitive pay and benefits, this is a rewarding opportunity for those who thrive in dynamic and team-oriented environments.

Job Requirements

  • Ability to work a flexible schedule including nights, weekends, some holidays, and long hours
  • Ability to prioritize tasks in a fast-paced environment
  • Must perform physical activities including cleaning, climbing, lifting, walking, balancing, and handling of materials
  • Must be able to stand for long periods
  • Previous experience in a fast-paced food service environment preferred

Job Qualifications

  • Previous experience in a fast-paced food service environment preferred
  • Excellent interpersonal and communication skills
  • Friendly, positive attitude with co-workers, management staff, volunteers and guests
  • Ability to work a flexible schedule including nights, weekends, some holidays, and long hours
  • Ability to prioritize tasks in a fast-paced environment
  • Ability to perform physical activities including cleaning, climbing, lifting, walking, balancing, and handling of materials
  • Ability to stand for long periods

Job Duties

  • Smile and maintain a positive attitude at all times
  • Deliver food from kitchen to appropriate server and assist server with delivery of food to guests
  • Work with expeditor to ensure efficient delivery of food based on restaurant layout
  • Perform food preparation duties when needed
  • Follow all Chickie's & Pete's service standards
  • Check food for quality and presentation before serving
  • Ensure food is transported and handled in a sanitary manner
  • Deliver to-go orders to Host/Hostess stand for guest pick-up
  • Assist in bussing and cleaning responsibilities
  • Ensure all condiments and napkin dispensers are clean and well-stocked
  • Respond appropriately to guest requests, comments and complaints and bring any issues to the attention of management
  • Complete beginning, change, and end of shift duties
  • Work efficiently and with a sense of urgency
  • Provide garnish for specified menu items according to Menu Build
  • Assist in keeping work areas clean
  • Attend all scheduled employee meetings
  • Additional tasks as assigned by management

Job Criteria

Experience

No experience required


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