Title Food Runner | Part-Time | PPL Center (Chickie's & Pete's)
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $9.00 - $12.00
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, established in 2015. The company is renowned for its expertise in venue development, management, hospitality, and sponsorship sales. With a diverse portfolio that spans seven world-class owned venues and partnerships with iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents, OVG is at the forefront of the live entertainment industry. Their mission is to create memorable experiences by combining innovative venue solutions with exceptional customer service in a dynamic and vibrant environment.
One of the notable venues managed by OVG is the PPL Center, located in downtown Allentown, Pennsylvania. The PPL Center is a state-of-the-art multipurpose arena that serves as the home of the Lehigh Valley Phantoms, the American Hockey League affiliate of the NHL's Philadelphia Flyers. The arena boasts a seating capacity of over 10,000 for concerts and more than 8,500 for hockey games, making it the largest event venue in the region. It hosts over 150 diverse events annually, including professional sports games, live concerts, family shows, trade shows, youth sports tournaments, high school and collegiate events, conferences, and graduations, providing entertainment options for a broad audience.
Within the PPL Center is Chickie's & Pete's, a full-service bar and restaurant known for its casual dining atmosphere and wide appeal. Chickie's & Pete's operates mainly during events, offering lunch service from Tuesday through Friday, and elevates guests' experience by delivering excellent food and beverage service in a vibrant setting. As part of Oak View Group’s commitment to exceptional hospitality, Chickie's & Pete's maintains high standards in service quality and food presentation.
The role of Food Runner is an integral part of Chickie’s & Pete’s team at the PPL Center. This part-time position is designed to support servers by acting as a vital link between the kitchen staff, servers, and guests. The Food Runner ensures that hot food items are delivered promptly and remain hot, while cold dishes are served chilled, guaranteeing optimal dining experiences for guests. Food Runners also assist with garnishing, food preparation, and maintaining overall kitchen and dining area cleanliness, contributing to the smooth operation of the restaurant.
Working as a Food Runner requires excellent communication skills, a positive attitude, and the ability to work efficiently in a fast-paced environment. This role is suited for individuals who enjoy being part of a team and thrive in dynamic hospitality settings. Benefits for part-time team members include access to a 401(k) savings plan and matching, reflecting OVG’s dedication to supporting its employees' future financial well-being.
The position compensates with an hourly wage ranging from $9.00 to $12.00, depending on experience and shift timings. The Food Runner will be involved in multiple responsibilities such as ensuring food quality and presentation, adhering to Chickie's & Pete's service standards, assisting with to-go orders, and maintaining sanitary conditions throughout their shift. This role also demands flexibility, as it includes working nights, weekends, some holidays, and potentially long hours, depending on event schedules.
In summary, this opportunity at Oak View Group offers candidates a chance to be part of a reputable and influential live entertainment and hospitality company, working in an energetic venue that hosts a vibrant mix of events. The Food Runner role is a stepping stone for individuals looking to grow within the food service and hospitality industry while enjoying competitive pay and valuable benefits. Individuals passionate about customer service, teamwork, and the excitement of live events will find this position rewarding and dynamic.
One of the notable venues managed by OVG is the PPL Center, located in downtown Allentown, Pennsylvania. The PPL Center is a state-of-the-art multipurpose arena that serves as the home of the Lehigh Valley Phantoms, the American Hockey League affiliate of the NHL's Philadelphia Flyers. The arena boasts a seating capacity of over 10,000 for concerts and more than 8,500 for hockey games, making it the largest event venue in the region. It hosts over 150 diverse events annually, including professional sports games, live concerts, family shows, trade shows, youth sports tournaments, high school and collegiate events, conferences, and graduations, providing entertainment options for a broad audience.
Within the PPL Center is Chickie's & Pete's, a full-service bar and restaurant known for its casual dining atmosphere and wide appeal. Chickie's & Pete's operates mainly during events, offering lunch service from Tuesday through Friday, and elevates guests' experience by delivering excellent food and beverage service in a vibrant setting. As part of Oak View Group’s commitment to exceptional hospitality, Chickie's & Pete's maintains high standards in service quality and food presentation.
The role of Food Runner is an integral part of Chickie’s & Pete’s team at the PPL Center. This part-time position is designed to support servers by acting as a vital link between the kitchen staff, servers, and guests. The Food Runner ensures that hot food items are delivered promptly and remain hot, while cold dishes are served chilled, guaranteeing optimal dining experiences for guests. Food Runners also assist with garnishing, food preparation, and maintaining overall kitchen and dining area cleanliness, contributing to the smooth operation of the restaurant.
Working as a Food Runner requires excellent communication skills, a positive attitude, and the ability to work efficiently in a fast-paced environment. This role is suited for individuals who enjoy being part of a team and thrive in dynamic hospitality settings. Benefits for part-time team members include access to a 401(k) savings plan and matching, reflecting OVG’s dedication to supporting its employees' future financial well-being.
The position compensates with an hourly wage ranging from $9.00 to $12.00, depending on experience and shift timings. The Food Runner will be involved in multiple responsibilities such as ensuring food quality and presentation, adhering to Chickie's & Pete's service standards, assisting with to-go orders, and maintaining sanitary conditions throughout their shift. This role also demands flexibility, as it includes working nights, weekends, some holidays, and potentially long hours, depending on event schedules.
In summary, this opportunity at Oak View Group offers candidates a chance to be part of a reputable and influential live entertainment and hospitality company, working in an energetic venue that hosts a vibrant mix of events. The Food Runner role is a stepping stone for individuals looking to grow within the food service and hospitality industry while enjoying competitive pay and valuable benefits. Individuals passionate about customer service, teamwork, and the excitement of live events will find this position rewarding and dynamic.
Job Requirements
- High school diploma or equivalent preferred
- Previous experience in food service or hospitality is advantageous
- Ability to communicate effectively with team members and customers
- Must be able to work flexible hours including nights, weekends, and holidays
- Must be able to perform physical tasks and stand for extended periods
- Must maintain a positive attitude and good interpersonal skills
- Ability to follow safety and sanitary guidelines strictly
Job Qualifications
- Previous experience in a fast-paced food service environment preferred
- Excellent interpersonal and communication skills and a friendly, positive attitude with co-workers, management staff, volunteers and guests
- Ability to work a flexible schedule including nights, weekends, some holidays, and long hours
- Ability to prioritize tasks in a fast-paced environment
- Must perform physical activities requiring moderate strength including cleaning, climbing, lifting, walking, balancing, and handling of materials
- Must be able to stand for long periods of time
Job Duties
- Smile and maintain a positive attitude at all times
- Deliver food from kitchen to appropriate server and assist server with delivery of food to guests
- Work with expeditor to ensure efficient delivery of food based on restaurant layout
- Perform food preparation duties when needed
- Follow all Chickie's & Pete's service standards
- Check food for quality and presentation before serving
- Ensure food is transported and handled in a sanitary manner
- Deliver to-go orders to Host/Hostess stand for guest pick-up
- Assist in bussing and cleaning responsibilities
- Ensure all condiments and napkin dispensers are clean and well-stocked
- Respond appropriately to guest requests, comments and complaints and bring any issues to the attention of management
- Complete beginning, change, and end of shift duties
- Work efficiently and with a sense of urgency
- Provide garnish for specified menu items
- Assist in keeping work areas clean
- Attend all scheduled employee meetings
- Additional tasks as assigned by management
Job Criteria
Experience
No experience required
Job Location
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