Title Events Manager | Full-Time | Blue Arena

Fort Collins, CO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $58,000.00 - $62,000.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) savings plan

401(k) matching

Paid Time Off

Holiday pay

Job Description

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, known for its innovative approach to venue development, management, hospitality, and sponsorship sales. Founded in 2015 by industry veterans Tim Leiweke and Irving Azoff, OVG has rapidly become the largest developer and operator of sports and entertainment facilities worldwide, managing over 300 venues across the United States and Canada. The company's vision focuses on long-term investments in people, community, and the environment, fostering a diverse and inclusive workplace culture built on integrity, respect, an entrepreneurial spirit, and community engagement. OVG's commitment to excellence is reflected in its comprehensive platform that supports world-class arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions spanning four continents.

The Blue Arena at The Ranch Events Complex in Loveland, Colorado, managed by Oak View Group, is a 6,800-seat multi-purpose venue with a rich history dating back to its opening in September 2003. Serving as the home for the Colorado Eagles hockey team of the American Hockey League, Blue Arena is a vital hub for sports, entertainment, and community events in Northern Colorado. Owned by Larimer County, this arena can accommodate a wide range of events including hockey, basketball, football, rodeos, concerts, family shows, trade shows, and diverse configurations to suit various productions. Its strategic location near Denver and Cheyenne makes it an accessible destination for large-scale events and entertainment.

The role of the Event Manager at Blue Arena is a pivotal full-time position offering an annual salary range of $58,000 to $62,000. This role is entrusted with two primary areas of responsibility: managing the Guest Service staff and overseeing the comprehensive execution of assigned events. The Event Manager leads recruitment, hiring, training, and supervision of the Guest Service staff to ensure exceptional service quality and operational efficiency during events. This leadership role entails conducting biannual training programs, managing work schedules, and evaluating staff performance to maintain a motivated and capable team.

In addition to staff management, the Event Manager plays a critical role in the logistical planning and operational management of events within the arena. This includes developing event layouts using AutoCAD, coordinating schedules for event staff, facilitating communication among all event stakeholders, and managing the preparation and submission of final event billing. The role requires coordination with tour personnel and production teams to address technical requirements such as equipment, union labor needs, and production setup.

The Event Manager is also responsible for administrative duties such as maintaining open communication channels with tenants and contractors, ensuring all necessary permits and insurance certificates are secured timely, and managing event budgets by preparing financial estimates and settlements aligned with event contracts. This thorough attention to detail helps maintain the high standards expected at Blue Arena and supports the venue’s reputation as a premier event destination.

This position demands flexibility in working hours, including nights, weekends, and holidays, with potential extended shifts up to 20 hours. Candidates must be physically capable of handling the demands of the role, including lifting up to 50 pounds and enduring extended periods of standing, walking, bending, and other physical activities in various environmental conditions. Blue Arena and Oak View Group emphasize the importance of a professional, respectful, and inclusive work environment, seeking individuals who embody these values and contribute to a dynamic team dedicated to delivering outstanding event experiences.

Job Requirements

Three to five years of experience in event management
Knowledge of supervision, scheduling, and training
Ability to manage and motivate staff
Understanding of crowd management and public safety
Familiarity with facility use and labor contracts
Proficiency in Microsoft Office
Experience with AutoCAD or related software preferred
Excellent communication skills
Ability to work flexible hours including nights and weekends
Physical ability to lift 50lbs
Knowledge of OSHA standards
Ability to work in various environmental conditions
Ability to perform prolonged physical activity
Proficient English communication
Specific vision abilities necessary

Job Qualifications

Three to five years of experience in the event management industry at an arena, stadium, convention center or other multi-purpose facility
Knowledge of principles of supervision, scheduling, and training employees
Ability to direct, motivate, and manage staff effectively
Knowledge of crowd management techniques, fire and public safety regulations, and customer service practices
Demonstrated familiarity with facility use and labor contracts
Knowledge of production involving concert set-up, audio, video, lighting, and rigging preferred
Strong computer skills and proficient in use of Microsoft Office programs
experience with AutoCAD, Social Tables, or related software preferred
timekeeping and scheduling software
Self motivated with excellent interpersonal and communication skills and the ability to function and make management decisions in a fast-paced high pressure environment
Ability to work flexible hours including nights, weekends, evenings, and holidays, with extended hours ranging from a couple of hours up to 20 hours
Ability to lift 50lbs
General knowledge of OSHA standards and regulations
Must have the ability to work indoors, be exposed to environmental conditions including extreme heat and cold, dust, dirt, extreme noise and potentially hazardous materials
Ability to withstand prolonged walking, standing, bending, pushing, stooping and kneeling without restrictions
Effectively communicate in English, both verbally and in written form
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Job Duties

Recruit, interview, hire, train, motivate, and evaluate Guest Service staff, addressing deficiencies and implementing effective discipline or termination procedures
Conduct biannual Guest Service staff training
Track, record, and report Guest Service staff labor allocations for assigned events for purposes of forecasting, benchmarking, budgeting, and event settlement
Create and update Guest Services work schedules via ATOM Scheduler software or other similar programs
Responsible for planning, coordinating, and facilitating the logistics of assigned events
advance show requirements with tour personnel including production equipment, union labor needs, staffing, etc
Develop event layouts using AutoCAD in coordination with Box Office staff when necessary
Timely and accurately communicate with building staff all requirements necessary for events through the creation of data sheets, labor calls, and other similar documents
Maintain open communications between tenants, contractors, employees, and facility guests
Ensure that all event insurance certificates, licenses, and permits required for production are obtained in a timely manner
Develop and control event budgets including preparing pre-show event financial estimates and completing post-show financial settlements based on event contracts
Communicate any problems and proposed solutions to the Director of Events, Assistant General Manager and General Manager following events
Perform other duties and responsibilities as assigned