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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $58,000.00 - $62,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Holiday pay
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, known for its innovative approach to venue development, management, hospitality, and sponsorship sales. Founded in 2015 by industry veterans Tim Leiweke and Irving Azoff, OVG has rapidly become the largest developer and operator of sports and entertainment facilities worldwide, managing over 300 venues across the United States and Canada. The company's vision focuses on long-term investments in people, community, and the environment, fostering a diverse and inclusive workplace culture built on integrity, respect, an entrepreneurial spirit, and community engagement. OVG's commitment to excellence is reflected... Show More
Job Requirements
- Three to five years of experience in event management
- Knowledge of supervision, scheduling, and training
- Ability to manage and motivate staff
- Understanding of crowd management and public safety
- Familiarity with facility use and labor contracts
- Proficiency in Microsoft Office
- Experience with AutoCAD or related software preferred
- Excellent communication skills
- Ability to work flexible hours including nights and weekends
- Physical ability to lift 50lbs
- Knowledge of OSHA standards
- Ability to work in various environmental conditions
- Ability to perform prolonged physical activity
- Proficient English communication
- Specific vision abilities necessary
Job Qualifications
- Three to five years of experience in the event management industry at an arena, stadium, convention center or other multi-purpose facility
- Knowledge of principles of supervision, scheduling, and training employees
- Ability to direct, motivate, and manage staff effectively
- Knowledge of crowd management techniques, fire and public safety regulations, and customer service practices
- Demonstrated familiarity with facility use and labor contracts
- Knowledge of production involving concert set-up, audio, video, lighting, and rigging preferred
- Strong computer skills and proficient in use of Microsoft Office programs
- experience with AutoCAD, Social Tables, or related software preferred
- timekeeping and scheduling software
- Self motivated with excellent interpersonal and communication skills and the ability to function and make management decisions in a fast-paced high pressure environment
- Ability to work flexible hours including nights, weekends, evenings, and holidays, with extended hours ranging from a couple of hours up to 20 hours
- Ability to lift 50lbs
- General knowledge of OSHA standards and regulations
- Must have the ability to work indoors, be exposed to environmental conditions including extreme heat and cold, dust, dirt, extreme noise and potentially hazardous materials
- Ability to withstand prolonged walking, standing, bending, pushing, stooping and kneeling without restrictions
- Effectively communicate in English, both verbally and in written form
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Job Duties
- Recruit, interview, hire, train, motivate, and evaluate Guest Service staff, addressing deficiencies and implementing effective discipline or termination procedures
- Conduct biannual Guest Service staff training
- Track, record, and report Guest Service staff labor allocations for assigned events for purposes of forecasting, benchmarking, budgeting, and event settlement
- Create and update Guest Services work schedules via ATOM Scheduler software or other similar programs
- Responsible for planning, coordinating, and facilitating the logistics of assigned events
- advance show requirements with tour personnel including production equipment, union labor needs, staffing, etc
- Develop event layouts using AutoCAD in coordination with Box Office staff when necessary
- Timely and accurately communicate with building staff all requirements necessary for events through the creation of data sheets, labor calls, and other similar documents
- Maintain open communications between tenants, contractors, employees, and facility guests
- Ensure that all event insurance certificates, licenses, and permits required for production are obtained in a timely manner
- Develop and control event budgets including preparing pre-show event financial estimates and completing post-show financial settlements based on event contracts
- Communicate any problems and proposed solutions to the Director of Events, Assistant General Manager and General Manager following events
- Perform other duties and responsibilities as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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