Title Concessions Supervisor | Part-Time | SRP Park

Augusta, GA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $14.00 - $18.00

Work Schedule

Standard Hours

Benefits

401(k)

401(k) matching

Job Description

Oak View Group (OVG) is a globally recognized leader in premium live entertainment infrastructure and services. Established in 2015, OVG has rapidly grown to encompass venue development and management, hospitality, and sponsorship sales across a global platform. The company manages a collection of seven world-class owned venues and works with some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. OVG's commitment to excellence and innovation has positioned it as a key player in the live entertainment industry, providing unparalleled experiences to millions of guests annually.

The Concessions Supervisor role... Show More

Job Requirements

High school diploma or equivalent
Minimum 1-2 years experience in food and beverage supervision
Valid food handling certificate or alcohol service permit as required
Strong interpersonal and communication skills
Ability to work flexible hours including evenings and weekends
Reliable attendance
Capability to handle cash accurately
Basic math skills including addition, subtraction, multiplication, division, and percentages
Ability to supervise and train staff and volunteers
Commitment to safety and compliance policies

Job Qualifications

At least 1-2 years experience in a supervisory role in a food and beverage environment
Ability to supervise others effectively
Strong communication skills with employees, volunteers, management, and guests
Proficient in English speaking, reading, and writing
Ability to work in a team-oriented, fast-paced event environment
Possession of valid food handling certificate or alcohol service permit if required
Accurate cash handling skills
Competent in basic math functions for transactions and inventory

Job Duties

Ensure proper set-up of all concessions locations prior to doors
Provide a high level of oversight and operational expertise for smooth and profitable event execution
Train new and current employees on property procedures and best practices
Cover and back-up any open positions to maintain operational standards
Ensure workplace safety and address safety concerns immediately
Provide ongoing training, mentoring, and positive workplace culture promotion
Obtain and maintain working knowledge of all concession locations and their operations
Supervise beverage service including alcohol and verify guest IDs
Record and communicate guest orders accurately via POS system
Observe guests for additional needs and meal completion
Compute meal costs, accept payments, and provide change
Recommend menu items and explain preparations
Maintain sanitation, health, and safety standards
Meet attendance standards and ensure equipment operability
Recognize and address guests who are visibly intoxicated
Enforce all company policies and procedures
Apply excellent HR practices with employee relations and corrective measures
Assist management with training, inventory, and special events
Perform other duties as assigned by supervisors and managers

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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