
Title Assistant General Manager, Hospitality | Full-Time | Hilliard Center
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $78,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
Job Description
Oak View Group (OVG) is a globally recognized leader in premium live entertainment infrastructure and services, founded in 2015. With its headquarters located in Corpus Christi, Texas, OVG specializes in venue development and offers comprehensive expertise across venue management, hospitality, and sponsorship sales. The company manages a dynamic portfolio of seven world-class venues alongside a prestigious client roster that includes iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This wide-ranging infrastructure allows OVG to consistently deliver world-class live entertainment experiences to audiences worldwide and maintain its position as an industry innovator in hospitality and venue management.
OVG is currently seeking an Assistant General Manager, Hospitality, to join its team at the Hilliard Center location in Corpus Christi, Texas. This full-time role involves working closely with the General Manager to ensure the efficient, professional, and profitable operation of the venue, which includes an arena, a convention center, and an auditorium. The Assistant General Manager plays a critical role in overseeing all managerial and staff positions, ensuring compliance with legal and regulatory standards such as state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations.
The position offers an attractive annual salary range of $70,000 to $78,000 and includes excellent benefits such as health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off, including vacation days, sick leave, and 11 holidays. The position remains open until August 28, 2026.
The Assistant General Manager will be responsible for supervising, coaching, counseling, directing, and mentoring employees to meet company standards of quality. They will also hold independent authority to initiate and approve all employment actions, including hiring, termination, suspension, discipline, and promotion. Managing employee relations to cultivate a positive, cooperative, and compliant workplace environment is also an essential part of this role.
The ideal candidate will be highly skilled in operational management, fostering team collaboration, and capable of handling complex situations such as conflict resolution, arbitration, and labor negotiations when necessary. Additional responsibilities include managing catering, concessions, and premium beverage operations, ensuring compliance with alcohol service policies, generating and analyzing financial reports, scheduling and labor allocation, and maintaining point-of-sale systems for precise financial accountability.
This leadership role also demands an ability to work in a fast-paced, event-driven environment, communicate effectively across all company levels, and engage with external stakeholders such as show managers, suppliers, vendors, and the general public to promote the venue positively. Candidates must possess strong business acumen, a valid Food Handlers certificate, and Alcohol Service Permit if required locally, and demonstrate exceptional professionalism, ethics, and confidentiality in all dealings. This position is a unique opportunity to join a cutting-edge, inclusive company dedicated to innovation and excellence in live entertainment hospitality management, making a significant impact at one of the most renowned venues in Corpus Christi.
OVG is currently seeking an Assistant General Manager, Hospitality, to join its team at the Hilliard Center location in Corpus Christi, Texas. This full-time role involves working closely with the General Manager to ensure the efficient, professional, and profitable operation of the venue, which includes an arena, a convention center, and an auditorium. The Assistant General Manager plays a critical role in overseeing all managerial and staff positions, ensuring compliance with legal and regulatory standards such as state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations.
The position offers an attractive annual salary range of $70,000 to $78,000 and includes excellent benefits such as health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off, including vacation days, sick leave, and 11 holidays. The position remains open until August 28, 2026.
The Assistant General Manager will be responsible for supervising, coaching, counseling, directing, and mentoring employees to meet company standards of quality. They will also hold independent authority to initiate and approve all employment actions, including hiring, termination, suspension, discipline, and promotion. Managing employee relations to cultivate a positive, cooperative, and compliant workplace environment is also an essential part of this role.
The ideal candidate will be highly skilled in operational management, fostering team collaboration, and capable of handling complex situations such as conflict resolution, arbitration, and labor negotiations when necessary. Additional responsibilities include managing catering, concessions, and premium beverage operations, ensuring compliance with alcohol service policies, generating and analyzing financial reports, scheduling and labor allocation, and maintaining point-of-sale systems for precise financial accountability.
This leadership role also demands an ability to work in a fast-paced, event-driven environment, communicate effectively across all company levels, and engage with external stakeholders such as show managers, suppliers, vendors, and the general public to promote the venue positively. Candidates must possess strong business acumen, a valid Food Handlers certificate, and Alcohol Service Permit if required locally, and demonstrate exceptional professionalism, ethics, and confidentiality in all dealings. This position is a unique opportunity to join a cutting-edge, inclusive company dedicated to innovation and excellence in live entertainment hospitality management, making a significant impact at one of the most renowned venues in Corpus Christi.
Job Requirements
- BA or BS degree in business or related field
- 3-5 years of management experience in food service or concessions
- Nationally recognized food service sanitation certification
- Valid Food Handlers certificate and Alcohol Service Permit as required
- Strong communication and leadership skills
- Ability to work efficiently under pressure in a fast-paced environment
- Proficiency with Microsoft Office and POS systems
- Knowledge of labor laws, sanitation, and alcohol regulations
- Capability to handle cash accurately
- Experience in conflict resolution and labor relations
- Ability to maintain high ethical standards
- Availability to work full-time at Hilliard Center in Corpus Christi, Texas
Job Qualifications
- BA or BS with a business-related major, accounting minor or credits preferred
- Minimum 3-5 years management experience in food-related or concessions industry
- Nationally recognized advanced food service sanitation training certification
- Clear, professional communication skills fostering positive work environments
- Ability to make sound business and operations decisions under pressure
- Proficient in Microsoft Office, POS systems, and timekeeping applications
- Ability to work in fast-paced, team-oriented, event-driven environment
- Valid Food Handlers certificate and Alcohol Service Permit if required
- Familiarity with inventory cost control and menu planning
- Thorough knowledge of sanitation, food preparation, alcohol service, and safety standards
- Ability to perform complex math functions
- Accurate and responsible cash handling
- High standards of integrity, professionalism, ethics, and confidentiality
- Ability to work independently with minimal direction
Job Duties
- Assist in managing catering, concessions, premium, and beverage/bar operations
- Ensure total compliance with alcohol service policies and monitor events
- Report alcohol service or compliance issues immediately
- Manage catered events from set-up to tear-down, communicating with staff and guests
- Ensure legal, efficient, professional, and profitable venue operation
- Generate and review financial reports including budgets, projections, and P&L statements
- Resolve conflicts, mediate, arbitrate, and engage in labor negotiations when applicable
- Author, review, and amend policies, procedures, and contracts as directed
- Oversee scheduling and labor allocation
- Analyze ticket sales and staffing needs and project point-of-sale to guest ratios
- Evaluate sales and purchasing data to identify patterns and cost of goods
- Maintain point-of-sale system for accurate reporting and inventory tracking
- Direct and assist managers in preparing and achieving goals
- Provide clear direction and follow-up on manager assignments
- Inspect operations regularly to ensure quality standards
- Prepare and submit required reports accurately and timely
- Develop an effective management team
- Assist in manager performance evaluations and improvements
- Review and assist in menu and marketing plan development
- Establish and maintain positive relationships with show managers, suppliers, vendors, and the public
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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