Title Assistant General Manager, Hospitality | Full-Time | Hilliard Center

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services. Established in 2015, OVG manages a diverse portfolio of venues including arenas, stadiums, convention centers, music festivals, and performing arts centers across four continents. Known for their commitment to excellence and innovation, OVG operates both owned venues and works collaboratively with iconic client venues worldwide, offering end-to-end services from venue development to management and hospitality. They emphasize a culture of inclusivity and diversity, driving innovation and delivering exceptional experiences for guests and partners alike.

The Assistant General Manager, Hospitality position at OVG's Hilliard Center in Corpus Christi, Texas, is a key leadership role responsible for supporting the General Manager in the seamless, efficient, and profitable operation of the venue’s hospitality services. This venue comprises an arena, a convention center, and an auditorium, all requiring high standards of management to meet compliance regulations and deliver superior guest experiences. This is a full-time position with an annual salary ranging from $70,000 to $78,000.

In this role, the Assistant General Manager will oversee all aspects of hospitality operations including catering, concessions, premium services, and beverage/bar operations to ensure legal and professional standards are met. A significant responsibility is maintaining total compliance with state and federal labor laws, food safety and sanitation protocols, and alcohol service regulations. The Assistant General Manager will act as a trusted leader, guiding and mentoring a diverse team of managerial, full-time, and part-time staff to consistently meet company quality standards. This includes active supervision, coaching, training, and directing employees to foster a positive work environment that encourages teamwork and high performance.

The role also involves hands-on management of catering events from set-up through tear-down, maintaining communication across staff levels and guests to ensure flawless event execution. Key operational duties include generating and analyzing financial reports such as budgets, sales forecasts, revenue analysis, labor costs, and profit and loss statements. The Assistant General Manager works closely with the General Manager to evaluate staffing needs based on ticket sales and market demographics and ensures efficient labor allocation. They will also manage point-of-sale systems to guarantee accurate financial tracking and commodity control.

Strategic leadership is central to this position, including policy development, contract management, conflict resolution, and labor negotiations where applicable. The Assistant General Manager will contribute to developing future goals for the management team and ensure all departments perform effectively. They maintain strong relationships with show managers, suppliers, vendors, and the public to project a professional and positive image of the venue.

This role requires a candidate with a solid background in food and beverage management, excellent communication and decision-making skills, and the ability to thrive in a fast-paced, event-driven environment. Oak View Group offers comprehensive benefits including health, dental, and vision insurance, 401(k) savings plans with matching, and paid time off including vacation, sick days, and holidays. This position remains open until August 28, 2026.