Title Assistant General Manager, Hospitality | Full-Time | Hilliard Center

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, specializing in venue development, management, hospitality, and sponsorship sales. Founded in 2015, OVG oversees a diverse portfolio that includes seven world-class venues and a client roster comprising iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. The company is committed to delivering exceptional live entertainment experiences through its innovative infrastructure solutions and dedicated service offerings. Oak View Group’s passionate team drives success by fostering collaborative partnerships and employing state-of-the-art technologies to enhance venue operations and customer engagement.\n\nThe Assistant General Manager, Hospitality, based at the Hilliard Center in Corpus Christi, Texas, plays a key role in supporting the General Manager with the efficient, professional, and profitable operation of the venue. This position encompasses oversight of multiple hospitality operations, including catering, concessions, premium seating, and beverage/bar services at facilities such as an arena, convention center, and auditorium. Reporting directly to the General Manager, the Assistant General Manager is entrusted with ensuring full compliance with labor laws, sanitation and food safety standards, and alcohol service regulations. This role requires a hands-on leader who can actively supervise, coach, mentor, and develop employees across diverse departments and shifts, fostering a positive and cooperative work environment.\n\nBeyond employee management, this position involves independently administering employment actions, such as hiring, discipline, promotion, and termination. Financial stewardship is another critical component, with responsibilities that include generating and analyzing budgets, forecasts, and profit and loss reports, managing labor and product costs, and controlling wage expenses to maintain operational profitability. The Assistant General Manager will also oversee scheduling and labor allocation to meet anticipated event demands based on ticket sales and demographic data. This role demands proficiency in contract review and amendment, policy development, point of sale system management, and inventory cost control. By collaborating with department heads and vendors, the Assistant General Manager ensures consistent quality standards are upheld while maintaining strong relationships within the industry.\n\nThe position offers a competitive annual salary range of $70,000 to $78,000 and includes benefits such as health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off including vacation days, sick days, and holidays. Oak View Group values diversity and inclusivity and is committed to cultivating an environment where employees from all backgrounds feel welcomed and empowered to contribute to the company’s ongoing success. This opportunity is ideal for candidates with a solid management background in foodservice or concessions, who thrive in fast-paced, event-driven settings and are passionate about delivering exceptional hospitality experiences.