Ticket Seller 2 (Resource Employee), LA Memorial Coliseum

USC Auxiliary Services is one of the largest divisions at The University of Southern California, dedicated to serving over 65,000 students, athletes, faculty, staff, and visitors who come to the campus every day. The department encompasses six central business units, including USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel, and the Los Angeles Memorial Coliseum. These units work collectively to create an exceptional experience for students, faculty, staff, and guests by providing a wide variety of innovative and high-quality services in an environment that values integrity, excellence, and community. USC Auxiliary Services is committed to supporting the university’s mission of academic excellence and student success while fostering a welcoming Trojan family atmosphere for everyone involved.

The Los Angeles Memorial Coliseum, known as the home of USC Trojans football since 1923, is a historic venue that hosts a variety of major events including concerts, international soccer games, food festivals, and other community events. Recently, the Coliseum underwent a $315 million renovation that modernized its facilities and enhanced its reputation as "The Greatest Stadium in the World." This revitalization has upgraded guest services and amenities to ensure outstanding experiences for all visitors.

We are seeking a diligent and customer-focused Ticket Seller 2 (Resource Employee) to join our dynamic team at the Los Angeles Memorial Coliseum. This position offers a unique opportunity to be an integral part of the event ticketing process, engaging directly with customers through in-person and phone interactions. As a Ticket Seller, you will be responsible for managing ticket sales using the Ticketmaster system, reconciling cash and charge/debit transactions, and organizing ticket distribution, especially handling "will call" tickets. Maintaining exceptional customer service standards is critical, as you will assist patrons with inquiries about seating, event details, parking, and general venue information.

This role is hourly and non-exempt, with a pay rate of $24.00 per hour. Resource employees are limited to working no more than 1,000 hours within a rolling 12-month period. Flexibility is a key requirement for this role, as work shifts will likely include evenings, weekends, and holidays depending on event schedules. Successful candidates must exhibit strong communication skills, teamwork, and the ability to handle a fast-paced, deadline-driven environment independently. This opportunity not only offers competitive pay but also the chance to be a part of a storied venue and the wider Trojan family, which values collaboration, responsibility, and a commitment to high standards of service.