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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Employee wellness programs
Professional development opportunities
Employee Discounts
Commuter Benefits
Job Description
USC Auxiliary Services is one of the largest divisions at The University of Southern California, dedicated to serving over 65,000 students, athletes, faculty, staff, and visitors who come to the campus every day. The department encompasses six central business units, including USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel, and the Los Angeles Memorial Coliseum. These units work collectively to create an exceptional experience for students, faculty, staff, and guests by providing a wide variety of innovative and high-quality services in an environment that values integrity, excellence, and community. USC Auxiliary Services is committed to supporting the... Show More
Job Requirements
- High school diploma or equivalent
- experience with Ticketmaster ticketing system
- prior customer service or sales experience
- experience handling and reconciling cash
- strong communication skills
- basic computer skills
- ability to work evenings, weekends, and holidays
- ability to follow verbal and written instructions in English
Job Qualifications
- High school diploma or equivalent
- prior experience using Ticketmaster ticketing system
- previous sales and customer service experience
- ability to handle and reconcile cash accurately
- strong professional communication skills
- basic computer knowledge
- ability to work independently and prioritize tasks
Job Duties
- Conduct in-person and phone ticket sales using Ticketmaster system
- balance and reconcile cash and charge/debit receipts after shifts
- organize and distribute will call tickets
- respond to customer inquiries about event seating, ticketing, parking, and venue information
- process promoter requests and mail ticket orders
- follow proper cash handling procedures
- provide exceptional customer service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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