Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $21.24 - $22.83
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Flex Spending Accounts
401(k) retirement plan
Paid vacation
Paid sick time
Paid holidays
employee discount
Job Description
ECCO is a globally recognized footwear company renowned for its commitment to quality, comfort, and sustainable innovation. Founded in Denmark, ECCO has established itself as one of the premier footwear brands in the world, serving millions of customers with stylish and functional shoes. As a family-owned company operating internationally, ECCO embraces a multicultural work environment with a focus on lifelong learning and personal growth. The company fosters a positive, informal culture with an emphasis on respect, passion, and sustainability. ECCO prides itself on creating the footprints of tomorrow by blending tradition with innovation, ensuring every product and employee contributes to a rewarding and forward-thinking legacy.
The role of Third Keyholder at ECCO presents an exciting opportunity for individuals passionate about retail management and customer service excellence. Positioned within the retail team, the Third Keyholder supports the Store Manager in driving store success by ensuring financial goals are met and exceeded through operational excellence and outstanding guest experiences. This role demands a motivated, enthusiastic professional who will engage in merchandise and inventory management, uphold operational standards, and contribute to the professional development of the store team through training and coaching. The Third Keyholder acts as a vital link between management and staff, ensuring effective communication and adherence to ECCO policies and procedures.
In addition to these operational responsibilities, the Third Keyholder is expected to inspire and motivate employees, aligning their performance with store objectives and ECCO’s brand values. This includes modeling effective selling techniques, resolving customer service concerns with good judgment, and maintaining a positive team environment. The ideal candidate will possess strong communication skills, excellent organizational abilities, and a proactive attitude that embodies ECCO’s culture of passion, innovation, and sustainability. As a brand ambassador, the Third Keyholder plays a crucial role in shaping customer perceptions and promoting ECCO’s reputation.
ECCO offers a competitive wage range from $21.24 to $22.83 per hour, depending on skills and experience, complemented by a quarterly performance bonus linked to store results. The benefits package is comprehensive, including medical, dental, and vision insurance, flexible spending accounts, a 401(k) retirement plan, paid vacation and sick time, paid holidays, and an attractive employee discount. These benefits may vary based on location, employment status, and length of service. ECCO is committed to equal opportunity employment, prohibiting discrimination and providing reasonable accommodations for employees. This role is ideal for candidates seeking growth within a reputable global brand where personal development and team success go hand in hand.
The role of Third Keyholder at ECCO presents an exciting opportunity for individuals passionate about retail management and customer service excellence. Positioned within the retail team, the Third Keyholder supports the Store Manager in driving store success by ensuring financial goals are met and exceeded through operational excellence and outstanding guest experiences. This role demands a motivated, enthusiastic professional who will engage in merchandise and inventory management, uphold operational standards, and contribute to the professional development of the store team through training and coaching. The Third Keyholder acts as a vital link between management and staff, ensuring effective communication and adherence to ECCO policies and procedures.
In addition to these operational responsibilities, the Third Keyholder is expected to inspire and motivate employees, aligning their performance with store objectives and ECCO’s brand values. This includes modeling effective selling techniques, resolving customer service concerns with good judgment, and maintaining a positive team environment. The ideal candidate will possess strong communication skills, excellent organizational abilities, and a proactive attitude that embodies ECCO’s culture of passion, innovation, and sustainability. As a brand ambassador, the Third Keyholder plays a crucial role in shaping customer perceptions and promoting ECCO’s reputation.
ECCO offers a competitive wage range from $21.24 to $22.83 per hour, depending on skills and experience, complemented by a quarterly performance bonus linked to store results. The benefits package is comprehensive, including medical, dental, and vision insurance, flexible spending accounts, a 401(k) retirement plan, paid vacation and sick time, paid holidays, and an attractive employee discount. These benefits may vary based on location, employment status, and length of service. ECCO is committed to equal opportunity employment, prohibiting discrimination and providing reasonable accommodations for employees. This role is ideal for candidates seeking growth within a reputable global brand where personal development and team success go hand in hand.
Job Requirements
- high school diploma or equivalent
- retail experience preferred
- excellent communication skills
- strong organizational and follow-up abilities
- ability to act as a role model and motivate team members
- flexible availability to work varied shifts
- commitment to upholding ECCO's values and customer service standards
Job Qualifications
- high school diploma or equivalent
- previous retail or supervisory experience preferred
- strong communication and interpersonal skills
- ability to prioritize tasks and manage time efficiently
- proven leadership and coaching abilities
- knowledge of retail operations and inventory management
- positive attitude and ability to work collaboratively in a team environment
Job Duties
- assist the Store Manager in managing merchandise and inventory
- maintain operational and administrative excellence
- provide training, coaching and professional development for the store team
- ensure compliance with ECCO policies and procedures
- assign goals and motivate employees to maximize their potential
- communicate effectively with management and employees
- act as a brand ambassador by modeling effective selling skills and resolving customer service issues
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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