The Whit F&B Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $80,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Supplemental benefits
Annual paid time off
401K with company match

Job Description

The Whit is a luxury hotel and salon renowned for its commitment to delivering an exceptional hospitality experience. Known for its upscale environment and dedication to guest satisfaction, The Whit blends sophistication with a warm and welcoming atmosphere. As a premium destination, The Whit offers meticulous attention to detail in both its accommodations and service offerings, reflecting its position in the luxury hospitality market. The establishment values innovation, a guest-centric approach, and an enthusiastic team dedicated to excellence in food and beverage services. With a reputation for providing high-quality culinary experiences and fine beverage selections, The Whit attracts discerning guests who appreciate not only comfort but also a thoughtfully curated hospitality journey. Employees at The Whit enjoy working in a vibrant, fast-paced environment that prioritizes teamwork, continuous learning, and personal development.

The role of the Food and Beverage Operations Manager at The Whit is a pivotal leadership position responsible for managing and elevating the entire food and beverage service experience. This full-time position offers an annual base salary ranging from $65,000 to $80,000, with the potential for an additional 20% bonus based on key performance indicators. The F&B Operations Manager acts as the orchestrator of service, ensuring that every guest interaction reflects the brand's high standards. This includes hands-on floor management, mentoring, and educating team members, as well as actively engaging with guests to enhance their dining and beverage experience.

A successful candidate will bring at least five years of lounge and restaurant management experience in fine dining or polished service operations and possess a strong knowledge of cocktails and wine. The manager is expected to excel in relationship building, inventory control, labor management, and operational logistics while maintaining a keen focus on guest satisfaction throughout each shift. They will be responsible for recruiting, training, scheduling, and performance management of a diverse front-of-house team, including servers, bartenders, and hosts. Additionally, the F&B Operations Manager monitors cost of sales and labor, utilizes systems such as TOAST and Harri for operational reporting, and manages end-of-day administrative tasks to ensure smooth, efficient service delivery.

This is a unique opportunity for a passionate hospitality professional to join a luxury brand that values innovation, operational excellence, and genuine guest connection. The Whit offers a comprehensive benefit package including health and supplemental benefits, annual paid time off, and a 401K plan with company match. If you have a passion for food and beverage, thrive in a vibrant luxury hotel and salon environment, and aspire to lead a high-performing team towards excellence, this role could be the perfect fit for you. The Whit encourages candidates who are operation-driven, guest-focused, and hands-on to apply today and be part of a company that truly stands for outstanding hospitality.

Job Requirements

  • must have 5+ years of experience in lounge and restaurant management
  • strong knowledge of cocktails and wine
  • excellent customer service skills
  • ability to manage and mentor a diverse team
  • strong organizational and communication skills
  • ability to work under pressure and manage multiple priorities
  • proficiency with TOAST and Harri systems

Job Qualifications

  • must have 5+ years of lounge and restaurant management experience in a fine dining or polished operation
  • strong knowledge of cocktails and wine
  • operations-driven
  • passionate about food and beverage
  • hands-on
  • guest focused

Job Duties

  • orchestrates the f&b service experience
  • proactive hospitality including table touches
  • guest relationship management
  • inventory management including waste and cost of sales
  • performance management
  • labor management and productivity
  • logistics oversight

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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