Job Overview
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Our establishment is a reputable hotel committed to providing exceptional customer service and memorable experiences for all guests. Known for our welcoming atmosphere and attentive staff, we strive to maintain the highest standards in hospitality. Our hotel offers a range of amenities and services designed to cater to diverse needs, making it a preferred destination for both leisure and business travelers. We pride ourselves on creating a friendly yet professional environment that upholds integrity, efficiency, and guest satisfaction at every touchpoint.
We are currently seeking a Front Desk Associate to join our dedicated team. This role is pivotal as the first point of contact for guests checking in and out of the hotel. The Front Desk Associate will greet guests cordially, handle reservations, and ensure all transactions are processed with accuracy and professionalism. Responsibilities also include managing cash handling procedures, maintaining knowledge of hotel rates and discounts, and efficiently processing same-day reservations. The ideal candidate will be adept at using front office computer systems and be capable of managing various administrative tasks to support hotel operations.
The position demands excellent communication skills, attention to detail, and a strong commitment to providing positive guest experiences. Candidates must be comfortable working varied schedules that may include nights, weekends, and holidays. This role requires someone who thrives in a team-oriented environment and is motivated by the opportunity to contribute to an exceptional hospitality experience. Physical requirements include prolonged periods of sitting, occasional standing, and fine motor skills needed for typing and operating office equipment. Reasonable accommodations will be provided as needed to enable employees with disabilities to perform their essential functions efficiently.
This is an excellent opportunity for someone seeking to grow their career in the hospitality industry within a supportive and dynamic workplace. We offer competitive compensation and the chance to be part of a team that values professionalism, teamwork, and creating great guest experiences.
We are currently seeking a Front Desk Associate to join our dedicated team. This role is pivotal as the first point of contact for guests checking in and out of the hotel. The Front Desk Associate will greet guests cordially, handle reservations, and ensure all transactions are processed with accuracy and professionalism. Responsibilities also include managing cash handling procedures, maintaining knowledge of hotel rates and discounts, and efficiently processing same-day reservations. The ideal candidate will be adept at using front office computer systems and be capable of managing various administrative tasks to support hotel operations.
The position demands excellent communication skills, attention to detail, and a strong commitment to providing positive guest experiences. Candidates must be comfortable working varied schedules that may include nights, weekends, and holidays. This role requires someone who thrives in a team-oriented environment and is motivated by the opportunity to contribute to an exceptional hospitality experience. Physical requirements include prolonged periods of sitting, occasional standing, and fine motor skills needed for typing and operating office equipment. Reasonable accommodations will be provided as needed to enable employees with disabilities to perform their essential functions efficiently.
This is an excellent opportunity for someone seeking to grow their career in the hospitality industry within a supportive and dynamic workplace. We offer competitive compensation and the chance to be part of a team that values professionalism, teamwork, and creating great guest experiences.
Job Requirements
- High school diploma or equivalent
- prior customer service or hospitality experience preferred
- strong work ethic and self initiative
- ability to work varying schedules including nights, weekends and holidays
- ability to communicate effectively verbally and in writing
- ability to operate office equipment including computers
- ability to handle cash transactions accurately
- physical ability to sit for prolonged periods and perform fine motor tasks
- ability to occasionally lift and move 10 to 25 pounds
- willingness to work in a team environment
- reasonable accommodations may be made for individuals with disabilities
Job Qualifications
- High school diploma or equivalent
- prior experience in hotel front desk or customer service role preferred
- strong communication skills both verbal and written
- proficiency with computer systems and office equipment
- ability to manage cash transactions accurately
- excellent organizational skills
- ability to work varied schedules including nights, weekends and holidays
- team player attitude
Job Duties
- Greet and communicate cordially with guests
- promptly and professionally check guests in and out of the hotel
- assist in pre-registration and blocking of reservations when necessary
- promptly, accurately and efficiently post all charges
- have complete working knowledge of Front Office computer or manual system including all daily transactions
- accurately manage cash handling including receiving cash, checks and credit card information and making change correctly
- review any reservations with special requests and block rooms accordingly
- have knowledge of hotel rates, discounts and how to handle each
- have working knowledge of reservations and procedures including how to take same day reservations
- follow cancellation and relocation procedures when necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
