Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Standard Hours
Benefits
bonus program
Profit-sharing
Discounted stock purchase program
growth opportunities
Job Description
First Northern Bank is a reputable financial institution committed to providing superior banking services to its diverse clientele. With a strong emphasis on community involvement and customer satisfaction, First Northern Bank strives to uphold values of integrity, excellence, and personalized service. The bank offers a range of financial products and services designed to meet the unique needs of individuals and businesses alike, fostering long-lasting relationships built on trust and mutual success. Known for its supportive work environment and opportunities for professional growth, First Northern Bank is an ideal workplace for individuals who are passionate about making a positive impact in the financial industry and their communities.
We are currently seeking a dedicated Teller to join our team on a part-time basis, working 20 hours per week. This role is essential in delivering the highest quality of customer service by accurately processing financial transactions and addressing customer needs with courtesy and professionalism. As a Teller, you will have the opportunity to embody our core values of putting People First, demonstrating Absolute Integrity, and maintaining a Zest for Excellence in all your interactions. This position offers an hourly pay range of $18.00 to $20.00 and provides an excellent pathway for career growth within the banking sector.
In this role, you will be responsible for managing a variety of teller transactions such as deposits, withdrawals, payments, and other account services including wire transfers and account closures. You will support branch operations by handling cash responsibilities like balancing and reconciliation, ensuring operational integrity while mitigating risk for both the bank and customers. Your ability to effectively resolve customer concerns and refer inquiries appropriately will contribute significantly to maintaining strong customer relationships. Compliance with all applicable federal and state banking laws, regulations, and internal policies, including those related to anti-money laundering and the Community Reinvestment Act, is also a critical aspect of this position.
The ideal candidate will be detail-oriented, professional, and adept at handling customer interactions with empathy and efficiency. Strong communication skills and a willingness to learn and adapt to changing job requirements are vital for success in this dynamic environment. At First Northern Bank, you will be part of a collaborative team that values initiative and teamwork, supported by ongoing development opportunities and a comprehensive benefits package designed to reward your contributions and support your well-being.
We are currently seeking a dedicated Teller to join our team on a part-time basis, working 20 hours per week. This role is essential in delivering the highest quality of customer service by accurately processing financial transactions and addressing customer needs with courtesy and professionalism. As a Teller, you will have the opportunity to embody our core values of putting People First, demonstrating Absolute Integrity, and maintaining a Zest for Excellence in all your interactions. This position offers an hourly pay range of $18.00 to $20.00 and provides an excellent pathway for career growth within the banking sector.
In this role, you will be responsible for managing a variety of teller transactions such as deposits, withdrawals, payments, and other account services including wire transfers and account closures. You will support branch operations by handling cash responsibilities like balancing and reconciliation, ensuring operational integrity while mitigating risk for both the bank and customers. Your ability to effectively resolve customer concerns and refer inquiries appropriately will contribute significantly to maintaining strong customer relationships. Compliance with all applicable federal and state banking laws, regulations, and internal policies, including those related to anti-money laundering and the Community Reinvestment Act, is also a critical aspect of this position.
The ideal candidate will be detail-oriented, professional, and adept at handling customer interactions with empathy and efficiency. Strong communication skills and a willingness to learn and adapt to changing job requirements are vital for success in this dynamic environment. At First Northern Bank, you will be part of a collaborative team that values initiative and teamwork, supported by ongoing development opportunities and a comprehensive benefits package designed to reward your contributions and support your well-being.
Job Requirements
- High school diploma or GED
- Minimum six months of relevant experience
- Proficiency in Microsoft Office
- Technical proficiency with computers and email systems
- Strong attention to detail
- Excellent verbal, written, and interpersonal communication skills
- Ability to manage difficult or emotional customer situations
- Eagerness to learn and continuous improvement mindset
- Professionalism and empathy in interactions
- Ability to maintain positive team relationships
- Flexibility to adapt to changing job requirements
Job Qualifications
- High school diploma or GED
- Minimum six months of experience in financial services, retail, customer service, or cash handling
- Proficient in Microsoft Office suite
- Technically savvy with PCs and email systems
Job Duties
- Offer superior service to customers through prompt, efficient, courteous, and professional interactions
- Refer customers to appropriate person or department as needed
- Accurately process financial transactions including deposits, withdrawals, and payments
- Support branch cash responsibilities such as balancing, shipment, and reconciliation
- Resolve customer complaints and concerns and escalate when necessary
- Process debit card requests, stop payments, and check holds
- Perform account services such as wire transfers, fee assessments, account closures, overdraft handling, and documentation
- Maintain operational integrity and mitigate risk in compliance with bank standards and regulations
- Understand and comply with all applicable federal and state banking laws and internal policies
Job Criteria
Experience
No experience required
Job Location
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