Technology Director

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
flexible spending accounts

Job Description

Salute Hospitality is a specialized division of Aramark that delivers dining solutions tailored to the unique needs of military personnel and their communities. As an American-owned and mission-ready company, Salute Hospitality is deeply committed to supporting service members, their families, and military base communities by integrating wellness into every aspect of their food service operations. The menus are thoughtfully designed with strength, energy, and endurance in mind, crafted by chefs who understand the vital role nutrition plays in supporting military readiness and lifestyle. Salute Hospitality is more than just a food service provider; they are a strategic partner in the mission, dedicated to excellence and operational precision in every detail. Their tagline, "Capability Built. Mission Ready. Here for the Full Journey," highlights the company’s dedication to long-term service and comprehensive support for military personnel across the United States.

The Technology Director role within Aramark’s Salute program is a senior leadership position that drives the vision and execution of technology strategies supporting military and defense food service operations spread across numerous U.S. military installations. This position is at the forefront of IT and digital transformation initiatives focusing on innovation, efficiency, compliance, and operational excellence. The Technology Director is responsible for overseeing all technology implementations and systems that ensure the smooth, secure, and compliant delivery of food service operations. This role operates within a large, geographically dispersed network, requiring a sophisticated understanding of managing IT projects and digital solutions in a unique federal contracting context.

The Technology Director acts as the key technology partner for multiple internal teams including operations, marketing, culinary, finance, and contracts within the Salute program. Leadership in this role requires a balanced approach that combines strategic foresight with hands-on project management abilities. The focus is on ensuring that technology investments generate measurable improvements in operational performance while adhering to the strict security, compliance, and governance standards dictated by federal contracts. This role offers a compelling opportunity for a seasoned technology leader passionate about serving those who serve our country, utilizing technology to improve lives and mission effectiveness in the military food service sector. The employment type is full-time, and although the salary is not explicitly stated, it is commensurate with the seniority and responsibilities associated with a director-level leadership position at Aramark.

Job Requirements

  • Bachelor's degree in information technology computer science business or related field
  • 6+ years of experience in IT leadership digital strategy or technology management roles
  • Proven project management skills with ability to lead large technology projects
  • Strong communication and stakeholder management skills
  • Willingness to travel as needed
  • Experience with DoD or federal government contracting preferred
  • Familiarity with military installation technology infrastructure preferred
  • Prior experience in food service or managed services industry preferred
  • PMP ITIL or equivalent certification a plus

Job Qualifications

  • Bachelor's degree in Information Technology Computer Science Business or related field
  • Advanced degree preferred
  • 6+ years of progressive experience in IT leadership digital strategy or technology management
  • Proven expertise in project management with ability to lead large technology initiatives
  • Strong background in IT strategy digital transformation and cross-functional collaboration
  • Excellent communication executive presentation and stakeholder management skills
  • Willingness to travel for business needs and installations
  • Experience in DoD or federal government contracting preferred
  • Familiarity with military installation technology infrastructure and governance preferred
  • Prior experience with large managed services or food service companies preferred
  • Experience in hospitality food service or consumer-facing technology environments preferred
  • PMP ITIL or equivalent certification a plus

Job Duties

  • Lead the overall IT and digital strategy for the Salute program ensuring alignment with business goals and enterprise standards
  • Drive strategic technology planning for competitive advantage
  • Develop frameworks for digital innovation and technology adoption
  • Identify and recommend technology improvements to enhance operational performance
  • Provide executive-level reporting and presentations on IT strategy and digital transformation
  • Direct and manage the technology project portfolio including system implementations and upgrades
  • Project manage technology initiatives ensuring on-time and on-budget delivery
  • Lead technology project management for new installation openings and facility refreshes
  • Utilize project management tools to track progress and manage dependencies
  • Serve as the primary liaison between technology and other business functions ensuring seamless collaboration
  • Partner with corporate IT and enterprise technology teams to align systems with governance and security standards
  • Provide technical expertise as a trusted advisor to internal departments
  • Manage relationships with technology vendors and supply chain partners
  • Perform detailed evaluation and benchmarking of technology performance
  • Drive continuous improvement and efficiency in technology use
  • Oversee capital equipment technology sourcing and installation
  • Ensure compliance with IT governance, security protocols, and federal requirements
  • Maintain technology standards ensuring security and data integrity
  • Manage technology risk and lead remediation efforts
  • Manage and develop technology support personnel fostering innovation and accountability
  • Mentor operational leadership on technology adoption and best practices

Job Criteria

Experience

Expert Level (7+ years)


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