Team Member - Hiring Immediately

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $20.00 - $22.00
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Work Schedule

Flexible
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Benefits

Cash/credit card tips
flexible scheduling
Uniforms Provided
FREE MEALS during shifts
Fast-paced work environment
no late hours
Clean work environment

Job Description

Firehouse Subs is a renowned fast-casual restaurant chain specializing in hot subs and sandwiches. Known for its commitment to quality ingredients and community involvement, Firehouse Subs offers a welcoming and dynamic work environment for its employees. With numerous locations across the country, it has built a reputation for exceptional customer service and a passion for delivering flavorful, hearty meals. The company fosters a culture of teamwork, inclusivity, and professional growth. It provides comprehensive training and flexible working schedules to accommodate varying employee needs. By joining Firehouse Subs, team members become part of a brand that values hard work, enthusiasm, and a genuine desire to create memorable dining experiences.

The role available is for Crew Members, who will play an essential part in maintaining the high standards of customer service and food preparation that Firehouse Subs is known for. This position offers both full-time and part-time opportunities, with a competitive pay range of $20 to $22 per hour. Crew Members start their shift on their feet, working efficiently at different stations involved in the sub sandwich making process. Initially, new hires receive training focused on one specific position, such as a cashier or sandwich maker, and are gradually cross-trained to handle multiple roles within the restaurant. This approach ensures versatility and preparedness to meet the demands of a fast-paced food service environment.

Crew Members are the face of the brand, responsible for ensuring excellent customer interactions and speedy service. Delivering top-notch service every shift is fundamental, helping to create a positive dining atmosphere for every guest. Firehouse Subs emphasizes a team-oriented environment where communication, attentiveness, and efficiency are vital to success. Employees benefit from working in a clean, organized kitchen without the downsides of late hours or dealing with greasy equipment such as fryers and grills. Moreover, the company provides uniforms and free meals during shifts, underlining their commitment to employee satisfaction and comfort.

Working at Firehouse Subs also means being part of an innovative hiring process that utilizes an Automated Decision System (ADS) to assess applicants. This system evaluates candidates' ability to perform the tasks relevant to the role, self-rated skill proficiency, and overall fit for the job posting. AI technology is integrated into certain steps, such as candidate conversation, screening based on criteria, and interview scheduling. Candidates seeking alternative selection processes or accommodations can easily reach out via email to request further assistance. Altogether, Firehouse Subs offers a rewarding, supportive, and equitable workplace where crew members can thrive and grow their careers in the food service industry.

Job Requirements

  • high school diploma or equivalent
  • ability to stand for long periods
  • availability for full-time or part-time shifts
  • reliable transportation
  • ability to follow instructions
  • excellent customer service orientation
  • physical stamina for active work

Job Qualifications

  • high school diploma or equivalent preferred
  • previous customer service experience a plus
  • ability to work in a fast-paced environment
  • strong communication skills
  • willingness to learn and be cross-trained
  • teamwork and interpersonal skills
  • basic math skills for handling cash

Job Duties

  • work different stations in the sub making process
  • deliver top-notch customer service
  • operate as cashier and sandwich maker
  • maintain cleanliness and organization
  • cross-train for multiple positions
  • ensure customer satisfaction
  • follow food safety standards

Job Criteria

Experience

No experience required


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