Dave's Hot Chicken logo

Team Member - Hiring Immediately

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $17.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive hourly wage
Tips
flexible scheduling
Employee training programs
uniform provided
teamwork environment
Opportunities for advancement

Job Description

This opportunity is offered by a well-established and customer-focused restaurant known for its commitment to quality service and a positive dining experience. The company prides itself on fostering a friendly and efficient work atmosphere where team members are valued and their contributions essential to the smooth operation of the restaurant. Employees are compensated competitively with an hourly wage in the range of $15 to $17, supplemented by tips, reflecting the company’s dedication to rewarding dedication and performance. The restaurant operates with a strong team ethic, where each individual’s role is vital in creating a welcoming environment for guests and maintaining high standards of food preparation, cleanliness, and customer interaction.

The Crew Member role is designed for individuals who are enthusiastic about hospitality and are looking to contribute to a fast-paced and dynamic restaurant environment. This position requires a proactive and service-oriented mindset to ensure efficient service delivery that satisfies guests consistently. Crew Members are trained through the company’s comprehensive DHC Training Program, enabling them to acquire the necessary skills and knowledge to perform their duties effectively. Responsibilities encompass greeting guests, accurately taking and serving orders, and operating kitchen equipment such as fryers and ice cream dispensers, which demands attention to safety and sanitation protocols.

Beyond food preparation and service, Crew Members play a crucial role in maintaining the restaurant's cleanliness by performing daily tasks like sweeping, mopping floors, sanitizing kitchen utensils, and servicing restrooms. Their work ethic is supported by a commitment to teamwork, enabling them to assist colleagues in achieving prompt and quality service. The role also involves interacting professionally with guests, managing inquiries and complaints calmly and according to established restaurant policies, enhancing guest satisfaction and contributing to repeat business. Additionally, Crew Members are expected to maintain a neat appearance, adhere to uniform guidelines, and consistently work within company policies and performance expectations set forth by management.

This position is ideal for individuals who thrive in a collaborative, energetic environment and take pride in their role within the larger restaurant operation. Candidates will gain valuable experience working alongside a diverse team focused on excellence in guest service, operational efficiency, and safety compliance. The role offers flexibility in scheduling, catering to students or individuals seeking part-time employment, with shifts available during nights, weekends, and holidays. The restaurant places importance on effective communication among team members and management to ensure a smooth-running workplace and the resolution of any workplace challenges.

As part of the employment package, the company values employee growth and encourages continuous learning and improvement through supportive supervision and regular performance feedback. Those joining this team can expect a work experience that not only develops their customer service and operational skills but also emphasizes the importance of workplace respect, responsibility, and enthusiasm for creating positive dining experiences. This detailed role ultimately supports the restaurant’s reputation for service excellence and operational integrity, offering a meaningful and rewarding position within a respected hospitality organization.

Job Requirements

  • Must be at least 16 years old
  • Current student or high school diploma/GED preferred
  • Flexibility to work nights, weekends, and holidays
  • Ability to stand for long periods
  • Positive attitude
  • Commitment to guest satisfaction
  • Effective communicator with co-workers and management
  • Reliable transportation
  • Reliable method to communicate with supervisor and co-workers
  • Ability to work flexible hours including opening and closing shifts
  • Able to lift 50-75 lbs comfortably
  • Able to bend, stoop, and stand for extended periods
  • Able to work around heat and in close quarters with others

Job Qualifications

  • Current student or high school diploma/GED preferred
  • Effective communication skills
  • Ability to work productively in fast-paced environment
  • Commitment to guest satisfaction
  • Positive attitude
  • Ability to work flexible hours including nights, weekends, and holidays
  • Strong people and guest service skills
  • Ability to operate kitchen equipment safely
  • Ability to manage time effectively
  • Ability to work well in team settings
  • Willingness to learn and follow training programs

Job Duties

  • Maintain a fast speed of service
  • Resolve guest questions and concerns
  • Follow all safety and security procedures
  • Follow training program steps to learn new skills and responsibilities
  • Communicate with supervisors for additional training
  • Greet guests and record orders
  • Serve food and beverages with a positive attitude
  • Prepare menu items following cooking and safety procedures
  • Use kitchen machinery such as ice cream dispensers and fryers
  • Ensure daily restaurant cleanliness including tables, floors, utensils, and restrooms
  • Handle guest complaints professionally and calmly
  • Maintain a neat appearance and adhere to uniform policy
  • Understand and meet performance expectations
  • Abide by management rules and directions
  • Work productively in a fast-paced environment
  • Support company policies and directives
  • Contribute to restaurant success by consistent work
  • Communicate effectively with team and management
  • Follow food and cash control guidelines
  • Properly use products and equipment

Job Criteria

Experience

Entry Level (1-2 years)


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