Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $13.00
Work Schedule
Flexible
Benefits
flexible schedule
competitive pay
Employee Discounts
Professional development opportunities
Supportive team environment
Job Description
Saxbys is a renowned coffee company headquartered in Philadelphia, Pennsylvania, with a unique presence on college campuses through their experiential learning platform cafes. One such partnership is with Drexel University, where Saxbys operates three on-campus cafes located in the 34th & Lancaster area, the LeBow College of Business, and the Health Science Building. This initiative is deeply woven into the fabric of the campus community, offering students more than just coffee – it offers an opportunity to engage in hands-on experiential learning and leadership development in a supportive, community-oriented environment.
Working at Saxbys' Drexel cafes means joining a team that is dedicated to making a positive impact beyond serving quality food and beverages. Saxbys prides itself on fostering a culture of hospitality, community service, and student empowerment. The cafe team members are not just baristas; they are community leaders and role models who contribute to the vibrant campus atmosphere. This part-time role, starting at $13 per hour, offers flexibility ideal for students balancing academics and extracurricular activities while gaining valuable skills in food and beverage production, customer service, and business operations.
The role of a Cafe Team Member at the Drexel University Saxbys cafes revolves around providing exceptional guest engagement and hospitality. This involves welcoming guests warmly, offering knowledgeable recommendations about the extensive food and beverage menu, and skillfully resolving any guest recovery situations to ensure the highest level of satisfaction. Team members take pride in the cleanliness and organization of the cafe, ensuring that operational tasks and prep work assigned by team leads or student cafe executive officers are completed efficiently and thoroughly.
Self-leadership is a cornerstone of the Saxbys experience. Team members are encouraged to communicate openly, demonstrate self-awareness, and take initiative to enhance both the operational flow and atmosphere of the cafe. As the cafes operate in a fast-paced environment, collaboration with a diverse group of peers is essential to uphold Saxbys' mission and core values. Punctuality and professionalism are expected, with employees arriving on time and ready to contribute in their Saxbys uniform.
Saxbys is committed to cultivating an environment where students not only work but grow. The company embraces the idea of students managing their own impactful businesses that serve their peers and broader community. This role is perfect for those who are passionate about hospitality, enjoy working in dynamic team settings, and want to develop practical skills that will benefit their future careers. The Saxbys mission to "Make Life Better" infuses every aspect of the cafe experience, making it a place where every team member can thrive and create meaningful connections. This position is exclusively for Drexel University campuses in Philadelphia, signaling a localized commitment to enhancing the student life experience on this vibrant urban campus.
Working at Saxbys' Drexel cafes means joining a team that is dedicated to making a positive impact beyond serving quality food and beverages. Saxbys prides itself on fostering a culture of hospitality, community service, and student empowerment. The cafe team members are not just baristas; they are community leaders and role models who contribute to the vibrant campus atmosphere. This part-time role, starting at $13 per hour, offers flexibility ideal for students balancing academics and extracurricular activities while gaining valuable skills in food and beverage production, customer service, and business operations.
The role of a Cafe Team Member at the Drexel University Saxbys cafes revolves around providing exceptional guest engagement and hospitality. This involves welcoming guests warmly, offering knowledgeable recommendations about the extensive food and beverage menu, and skillfully resolving any guest recovery situations to ensure the highest level of satisfaction. Team members take pride in the cleanliness and organization of the cafe, ensuring that operational tasks and prep work assigned by team leads or student cafe executive officers are completed efficiently and thoroughly.
Self-leadership is a cornerstone of the Saxbys experience. Team members are encouraged to communicate openly, demonstrate self-awareness, and take initiative to enhance both the operational flow and atmosphere of the cafe. As the cafes operate in a fast-paced environment, collaboration with a diverse group of peers is essential to uphold Saxbys' mission and core values. Punctuality and professionalism are expected, with employees arriving on time and ready to contribute in their Saxbys uniform.
Saxbys is committed to cultivating an environment where students not only work but grow. The company embraces the idea of students managing their own impactful businesses that serve their peers and broader community. This role is perfect for those who are passionate about hospitality, enjoy working in dynamic team settings, and want to develop practical skills that will benefit their future careers. The Saxbys mission to "Make Life Better" infuses every aspect of the cafe experience, making it a place where every team member can thrive and create meaningful connections. This position is exclusively for Drexel University campuses in Philadelphia, signaling a localized commitment to enhancing the student life experience on this vibrant urban campus.
Job Requirements
- Able to stand, walk, and smile for extended periods
- Able to stoop and kneel
- Push, pull, lift or carry up to 35 lbs
- Ascend or descend ladders, stairs, ramps
Job Qualifications
- Exceptional communication skills
- Previous hospitality experience preferred, but not required
- Previous food and beverage experience preferred, but not required
- Ability to remember and recall details of a complex menu and operations
Job Duties
- Engage with cafe guests to create a culture of hospitality
- Understand the entire food and beverage menu to provide suggestions to guests and answer any questions they may have
- Effectively manage and solve guest recovery situations when they occur
- Ensure cleanliness and organization throughout the entire cafe
- Efficiently complete all tasks and prep as assigned by Team Lead and/or Student Cafe Executive Officer (SCEO)
- Demonstrate open communication, self-awareness, and the ability to take initiative to improve cafe operations and atmosphere
- Collaborate with a diverse team in a fast-paced service environment to live Saxbys Mission and Core Values
- Arrive in your Saxbys uniform on time and prepared to work
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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