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Team Member (Auntie Anne's Town Center Mall - Boca Raton, FL)
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Uniform allowance
flexible scheduling
team environment
Job Description
Fresh Dining Concepts is a prominent franchisee in the food services industry, managing several well-known brands including Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. Operating across multiple locations in the United States, Fresh Dining Concepts is part of GoTo Foods, a franchisor recognized for its commitment to quality and customer satisfaction. This company is dedicated to bringing delightful food and beverage options to guests, thriving on operational excellence and premier service standards. As a leader in the franchise business, Fresh Dining Concepts offers a dynamic environment where employees can grow their career in quick-service food operations while contributing to a... Show More
Job Requirements
- 0-1 years of experience in the food service industry or equivalent retail experience
- current food handler certification or ability to obtain certification within the first 30 days
- basic math and basic reading skills
- ability to understand and carry out oral or written instructions in English
- strong guest focus and excellent people skills
- availability to work shifts
- ability to develop and maintain effective working relationships with co-workers
- compliance with all health and sanitation laws and regulations
- ability to lift 50 plus pounds
- ability to work in a fast-paced, highly stressed environment
- ability to write simple English correspondence
- ability to test products by taste, color, and smell
- minimum age to operate oven is 16 years old
- minimum age to operate mixer is 18 years old
- ability to stand, walk, squat, bend, and perform repetitive hand and arm motions
- compliance with uniform policy and company hygiene standards
Job Qualifications
- 0-1 years of experience in the food service industry or equivalent retail experience
- current food handler certification or ability to obtain certification within the first 30 days as required by local law
- basic math and basic reading skills
- ability to understand and carry out oral or written instructions in English and request clarification when needed
- strong guest focus with excellent people skills including positive can-do attitude and quick learner
- availability to work shifts
- ability to develop and maintain effective working relationships with co-workers
- compliance with all health and sanitation laws and regulations
- experience in computer, smart phones, iPads, retail handhelds, and POS systems preferred
- general knowledge and understanding of the food industry or retail operations preferred but not required
Job Duties
- Prepare dough and other products such as lemonade, butter, dips, Cinnabons, and yogurt
- roll, twist, dip, shape, bake, and bag pretzels, Cinnabons, and yogurt
- prepare specialty pretzels or other brand products for Cinnabon
- insert, rotate, and remove pretzel and Cinnabon trays while monitoring ovens for correct baking time and product color
- dip, drain, and fill pretzels and Cinnabons in the warmer or hot plate
- prepare drinks and bag orders using appropriate health and safety measures
- exhibit a friendly and courteous attitude toward guests and co-workers
- host, greet, and serve guests with a smile, taking orders
- assertively and professionally suggest and upsell to increase company profitability and check average
- operate the point-of-sale system efficiently with minimum voids and accurately make change
- serve and provide samples to potential guests
- set up equipment, utensils, and supplies for opening
- break down, clean, and put away equipment, utensils, and supplies at closing
- perform cleaning and maintenance procedures as directed by the team member in charge of the shift
- always comply with uniform policy and company hygiene and appearance standards
- maintain regular and consistent attendance and punctuality
- comply with Fresh Dining Concepts, LLC policies and procedures, including relevant federal and state regulations such as safety and environmental standards, OSHA, EPA, Right to Know, EEO, and ADA
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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