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Team Member (Auntie Annes Acadiana - Lafayette, LA)

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Rotating Shifts
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling

Job Description

Fresh Dining Concepts is the premier franchisee of Goto Foods, the franchisor managing well-known brands including Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With numerous locations spread across the United States, Fresh Dining Concepts has established itself as a leader in the quick-service food industry by providing high-quality, delicious snacks and beverages that cater to a broad customer base. Known for their commitment to excellence and customer satisfaction, Fresh Dining Concepts continually seeks to foster a welcoming environment for both guests and employees. Their locations serve millions of satisfied customers by maintaining the distinct characteristics and quality associated with each... Show More

Job Requirements

  • Minimum age to operate oven is 16 years old
  • minimum age to operate mixer is 18 years old
  • ability to lift 50+ pounds
  • ability to work in a fast-paced, highly stressed environment
  • ability to work with agility
  • ability to write simple correspondence in English
  • ability to effectively share information in one-on-one or small group settings in English for safety and communication
  • ability to test products by taste, color, and smell
  • prolonged standing, walking, squatting, bending, and repetitive hand and arm motions
  • compliance with health and sanitation laws
  • availability to work shifts

Job Qualifications

  • 0-1 years of experience in the food service industry or equivalent retail experience
  • current food handler certification, or ability to obtain certification within the first 30 days as required by local law
  • basic math and reading skills
  • ability to understand and carry out oral or written instructions in English and request clarification when needed
  • strong guest focus with excellent people skills including positive can-do attitude and quick learner
  • availability to work shifts
  • ability to develop and maintain effective working relationships with co-workers
  • compliance with all health and sanitation laws and regulations
  • experience in computer, smartphones, iPads, retail handhelds, and POS systems preferred
  • general knowledge of the food industry or retail operations preferred but not required

Job Duties

  • Prepare dough and other products such as lemonade, butter, dips, Cinnabons, and yogurt
  • Roll, twist, dip, shape, bake, and bag pretzels, Cinnabons, and yogurt
  • Prepare specialty pretzels or other brand products for Cinnabon
  • Insert, rotate, and remove pretzel or Cinnabon trays while monitoring ovens for correct baking time and product color
  • Dip, drain, and fill pretzels or Cinnabons in the warmer or hot plate
  • Prepare drinks and bag orders using appropriate health and safety measures
  • Exhibit a friendly and courteous attitude toward guests and co-workers
  • Host, greet, and serve guests with a smile, and take orders
  • Assertively and professionally suggest and upsell to increase company profitability and check average
  • Operate the point-of-sale system efficiently with minimum voids and accurately make change
  • Serve and provide samples to potential guests
  • Set up equipment, utensils, and supplies for opening
  • Break down, clean, and put away equipment, utensils, and supplies at closing
  • Perform cleaning and maintenance procedures as directed by the team member in charge of the shift
  • Always comply with uniform policy and company hygiene and appearance standards
  • Maintain regular and consistent attendance and punctuality
  • Comply with Fresh Dining Concepts policies and procedures including federal and state regulations such as safety and environmental standards, OSHA, EPA, Right to Know, EEO, and ADA

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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