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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.00 - $14.25
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible schedule
employee recognition programs
Job Description
Fresh Dining Concepts is a prominent franchisee operating some of the most beloved food brands under Goto Foods, which is the franchisor for popular chains like Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. As a nationwide company with locations scattered across the United States, Fresh Dining Concepts is committed to delivering high-quality products and exceptional customer service through its well-established franchises. Known for its vibrant culture and dedication to excellence, Fresh Dining Concepts fosters an engaging work environment that encourages teamwork, innovation, and a passion for food and beverage service. The company values employees who are customer-focused and eager to... Show More
Job Requirements
- High school diploma or equivalent
- 0-1 years of experience in food service or retail
- Current food handler certification or ability to obtain within 30 days
- Basic math and reading skills
- Ability to understand and follow oral and written instructions
- Strong guest service orientation
- Availability to work flexible shifts
- Ability to work on feet for long periods
- Ability to lift 50+ pounds
- Ability to operate ovens (minimum age 16) and mixers (minimum age 18) as applicable
- Compliance with health and safety regulations
- Positive attitude and teamwork skills
- Punctuality and reliable attendance
- Ability to communicate effectively in English
- Ability to perform repetitive hand and arm motions
- Ability to work in a fast-paced environment
Job Qualifications
- 0-1 years of experience in the food service industry or equivalent retail experience
- Current food handler certification or ability to obtain certification within the first 30 days as required by local law
- Basic math and basic reading skills
- Ability to understand and carry out oral and/or written instructions in English and request clarification when needed
- Strong guest focus with excellent people skills including positive can-do attitude and quick learner
- Availability to work shifts
- Ability to develop and maintain effective working relationships with co-workers
- Compliance with all health and sanitation laws and regulations
- Experience in computer, smart phones, iPads, retail handhelds, and POS systems preferred
- General knowledge and understanding of the food industry or retail operations preferred but not required
Job Duties
- Prepare dough and other products (lemonade, butter, dips, Cinnabons, and yogurt)
- Roll, twist, dip, shape, bake, and bag pretzels/Cinnabons/yogurt
- Prepare specialty pretzels or other brand products for Cinnabon
- Insert, rotate, and remove pretzel/Cinnabon trays
- monitor ovens for correct baking time and product color
- Dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate
- Prepare drinks and bag orders using appropriate health and safety measures
- Exhibit a friendly and courteous attitude toward guests and co-workers
- Host, greet, and serve guests with a smile, and take orders
- Assertively and professionally suggest and upsell to increase company profitability and check average
- Operate the point-of-sale system efficiently with minimum voids and accurately make change
- Serve and provide samples to potential guests
- Set up equipment, utensils, and supplies for opening
- Break down, clean, and put away equipment, utensils, and supplies at closing
- Perform cleaning and maintenance procedures as directed by the team member in charge of the shift
- Always comply with uniform policy and company hygiene/appearance standards
- Maintain regular and consistent attendance and punctuality
- Comply with Fresh Dining Concepts policies and procedures, including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA)
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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