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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Opportunity for Promotion
flexible schedules
free uniforms
Discounted meals
Job Description
This job opening is for a position within a restaurant owned and operated by an independent franchisee of Jack in the Box, a well-known fast-food restaurant chain. It is important to note that the employer in this case will be the independent franchisee, not Jack in the Box Inc. itself. This means that the franchisee will be responsible for all employment-related decisions such as hiring, firing, discipline, wages, supervision, staffing, and scheduling within this particular restaurant. Jack in the Box is recognized for serving quality food with quick service, and this establishment strives to uphold those standards in every guest... Show More
Job Requirements
- High school diploma or equivalent preferred
- prior customer service experience a plus
- ability to communicate effectively with customers and team members
- must be able to work flexible hours including weekends and holidays
- ability to stand for long periods and perform physically demanding tasks
- dependable and punctual
- willingness to follow instructions and work as part of a team
- commitment to delivering excellent customer service
Job Qualifications
- Demonstrates integrity and ethical behavior
- ability to stand and walk approximately 90-95 percent of shift
- ability to lift and carry 10-65 lbs
- ability to take guests’ orders, operate a cash register, and read video monitors
- ability and desire to work in a very fast-paced environment
Job Duties
- Models a guest comes first attitude
- has a genuine smile and displays a friendly and positive spirit
- appreciates guests and makes them feel welcome
- is always polite and courteous
- ensures the timeliness, quality, and accuracy of all orders
- conveys a sense of urgency
- handles guest complaints effectively using the CARE model - courtesy, apology, resolution, extra effort
- interacts effectively with diverse groups of people and does not have or display any biases
- gets along with other team members and always shows care and respect
- ensures personal and uniform cleanliness
- helps and compliments other team members
- makes new employees feel welcome and helps train employees as assigned
- follows instructions, is consistently productive and focused
- willingly accepts direction and feedback from management and other team members
- follows JIB procedures and standards in performing all workstation activities
- has excellent record of attendance and punctuality (5 minutes before scheduled start time), and is flexible to meet restaurant scheduling needs
- is dependable and reliable
- maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures
- maintains clean, neat appearance
- follows uniform and grooming standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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