Dunkin' logo

Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.00 - $15.00
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Work Schedule

Flexible
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Benefits

flexible schedule
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) matching
Referral program
employee discount

Job Description

Dunkin' is a renowned and trusted brand that has been serving coffee and baked goods since 1950. Known as America’s favorite all-day, everyday stop for coffee and delicious treats, Dunkin' continues to lead the market in various categories such as hot regular, decaf and flavored coffee, iced coffee, donuts, bagels, and muffins. The company’s widespread success can be credited to its commitment to quality, consistency, and customer satisfaction. With over 13,100 restaurants operating in 41 countries worldwide, Dunkin' has established a formidable presence in the food and beverage industry. Headquarters located in Canton, Massachusetts, Dunkin' operates as a part of the Dunkin' Brands Group, Inc., and has maintained its position as a customer loyalty leader in the coffee category for 14 consecutive years according to Brand Keys.

The role of Crew Member at Dunkin' is vital to maintaining the positive and welcoming environment that customers expect when visiting any of their restaurants. Crew Members are responsible for delivering excellent and friendly guest experiences by preparing products in accordance with operational and quality standards. Working in a fast-paced and clean environment, Crew Members must bring enthusiasm and a team-oriented mindset to ensure every guest has a seamless and enjoyable visit. This role requires adaptability, as employees may be asked to execute multiple tasks, interact respectfully with team members, and respond positively to coaching and feedback.

Crew Members at Dunkin' play a key part in upholding the brand’s reputation by consistently following safety, food safety, and sanitation guidelines, as well as all applicable laws. They support profitability by accurately handling point-of-sale transactions and payments, executing restaurant standards, and supporting marketing initiatives. Dunkin’ values employees who can maintain a neat work area and deliver products prepared precisely according to Dunkin’s brand standards.

This position offers a competitive hourly wage ranging from $12 to $15, along with tips, making it a lucrative opportunity for individuals seeking full-time or part-time work in a dynamic food service environment. Dunkin' also provides a suite of attractive benefits designed to support its employees’ well-being and financial security. These include a flexible schedule to accommodate personal needs, paid time off, comprehensive health insurance options, dental and vision coverage, a 401(k) matching plan, a referral program, and an employee discount. Education is not required, making this a highly accessible employment option for a wide variety of candidates.

Overall, the Crew Member position at Dunkin' is ideal for individuals eager to join a leading brand in the hospitality industry, looking to contribute to a positive customer experience while growing their skills in a supportive and team-focused environment. This role promises both personal and professional growth opportunities, along with the chance to work alongside a diverse and energetic team.

Job Requirements

  • no education required
  • minimum age requirements may apply for operating restaurant equipment
  • ability to follow safety and sanitation guidelines
  • dependable and punctual
  • ability to multitask and learn quickly
  • positive attitude and customer-focused mindset

Job Qualifications

  • fluent in English
  • basic computer skills
  • capable of counting money and making change
  • able to operate restaurant equipment
  • strong communication skills
  • ability to work in a fast-paced environment
  • able to collaborate effectively with others

Job Duties

  • work well and interacts with others respectfully
  • respond positively to coaching and feedback
  • communicate with team members
  • able to learn and execute multiple tasks
  • provide great guest service
  • resolve guest issues
  • follow brand standards, recipes, and systems
  • follow safety, food safety and sanitation guidelines
  • comply with all applicable laws
  • maintain clean and neat work environment
  • execute restaurant standards and marketing initiatives
  • handle POS transactions and payments with accuracy
  • prepare and deliver all products according to brand standards

Job Criteria

Experience

No experience required


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