Team Member

Fresh Dining Concepts is the premier franchisee of ToGo Foods, the franchisor of some of the most beloved and recognized brands in the food service industry, including Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With multiple locations spanning the United States, Fresh Dining Concepts is committed to delivering exceptional customer experiences by offering high-quality products in a welcoming and friendly environment. The company prides itself on its dedication to excellence, operational integrity, and community involvement. As a leading franchise partner, Fresh Dining Concepts has built a reputation for maintaining strong brand standards and fostering positive working relationships with employees, customers, and stakeholders alike.

The Team Member position at Fresh Dining Concepts plays a vital role in the day-to-day success of Auntie Anne's and Cinnabon outlets. This role focuses on the preparation and presentation of various food items, including dough-based products such as pretzels and Cinnabons, as well as beverages and other specialty products. Team Members are responsible for maintaining cleanliness and organization within the store environment, adhering to company hygiene and safety standards, and delivering outstanding customer service. This position is an excellent opportunity for individuals with a flexible schedule who enjoy working in fast-paced retail food environments and have a passion for engaging with guests.

Responsibilities include preparing dough and assorted products like lemonade, butter, dips, and yogurt, shaping and baking pretzels and Cinnabons, and managing kitchen equipment like ovens and warmers to ensure product quality. Team Members also operate point-of-sale (POS) systems efficiently, handle cash transactions accurately, and use suggestive selling techniques to enhance company profitability. Customer interaction is a key aspect of the role, requiring a friendly and professional attitude at all times. The position demands adherence to health and safety regulations, compliance with company policies, and collaboration with team members to meet operational goals.

This role requires physical stamina to stand, walk, bend, and perform repetitive motions throughout the shift, along with the ability to lift over 50 pounds occasionally. Team Members must be capable of thriving in a fast-paced and sometimes stressful environment while maintaining high standards of accuracy and service. The position is suitable for candidates aged 16 and older with varied experience levels, making it an excellent entry point into the food service industry. Fresh Dining Concepts values continuous learning and encourages employees to obtain necessary certifications such as food handler permits promptly after hiring. Additionally, familiarity with POS technology and prior retail or food service experience is a plus.

Overall, the Team Member role with Fresh Dining Concepts offers a dynamic work environment where employees can develop valuable skills, contribute to well-loved food brands, and be part of a company that values teamwork, diversity, and customer satisfaction. Whether entering the workforce for the first time or seeking a supportive and growth-oriented workplace, this opportunity provides a rewarding career path in the vibrant food service industry.