Team Member

Fresh Dining Concepts is the premier franchisee of ToGo Foods, a renowned franchisor that operates beloved brands including Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. Established as a leader in the quick-service food industry, Fresh Dining Concepts boasts multiple locations across the United States. Their commitment to quality products, exceptional customer service, and operational excellence has solidified their reputation as a top employer and a favorite destination for customers seeking delicious snacks and beverages. With a focus on community engagement and employee development, Fresh Dining Concepts prides itself on fostering a positive work environment that supports growth and innovation within the food franchise sector.

The Team Member position at Fresh Dining Concepts is a vital role responsible for the preparation and presentation of Auntie Anne's and/or Cinnabon products to guests, while ensuring that store premises and equipment meet the highest standards of cleanliness and maintenance. This role offers a fast-paced, engaging work environment ideal for individuals passionate about food service and guest interaction. Team Members work collaboratively to uphold the company’s policies, including health and safety regulations, while delivering an outstanding customer experience. The position requires adherence to uniform and appearance standards, commitment to punctuality, and a friendly demeanor toward guests and coworkers.

As a Team Member, you will engage in diverse activities such as preparing dough and other products including lemonade, butter, dips, Cinnabons, and yogurt. Tasks include rolling, twisting, dipping, shaping, baking, and bagging pretzels, Cinnabons, and yogurt, as well as preparing specialty items that meet brand specifications. You will monitor baking ovens to ensure the correct baking time and product color, dip, drain, and fill products in warmers or hot plates, and prepare beverages and bag orders using appropriate health and safety procedures.

Excellent interpersonal skills are essential as this role involves greeting, serving guests with a smile, taking orders, and efficiently operating the point-of-sale system. Team Members are also responsible for upselling products to enhance company profitability and guest satisfaction. The role includes setting up equipment and supplies at opening, maintaining clean and sanitized workspaces throughout shifts, and closing duties involving equipment breakdown and cleaning.

Fresh Dining Concepts provides comprehensive support to its team, offering training and opportunities to develop skills in food handling, customer service, and point-of-sale technology. Employees are encouraged to maintain effective working relationships with coworkers and comply fully with all regulatory requirements, including OSHA, EPA, EEO, and ADA standards. Working as a Team Member offers valuable experience in the retail and food service industries, ideal for individuals seeking to kickstart their career or grow within a dynamic franchise network.