Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.00 - $14.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development
401(k)
Job Description
Fresh Dining Concepts is a prominent franchisee operating under ToGo Foods, the franchisor behind renowned brands such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With multiple locations across the United States, Fresh Dining Concepts has established itself as a leader in the food service franchise industry, striving to deliver exceptional guest experiences through their diverse range of quality products and dedicated customer service. The company emphasizes operational excellence, food safety, and employee development to maintain its strong reputation and foster growth within the communities it serves.
The role of a Team Member at Fresh Dining Concepts involves a hands-on approach to food preparation, presentation, and guest interaction specifically for Auntie Anne's and/or Cinnabon product lines. Team Members are responsible for preparing dough, specialty pretzels, Cinnabon products, and associated beverages while maintaining cleanliness and operational standards of the store environment and equipment. This position requires adherence to company policies, state and federal regulations, and health and safety protocols to ensure product quality and guest satisfaction.
Team Members serve as the frontline ambassadors of the brands, engaging with guests through friendly and courteous interactions. They take orders, operate the point-of-sale system efficiently, suggest additional menu items to increase sales, and provide sample tastings to prospective customers. Responsibilities also encompass setting up equipment and supplies for opening shifts, as well as cleaning and breakdown duties at closing. The role demands physical stamina to handle tasks such as prolonged standing, bending, lifting over 50 pounds, and repetitive hand and arm motions involved in the food preparation process.
Fresh Dining Concepts values individuals with a strong customer service orientation, basic math and reading skills, and the ability to follow instructions precisely. While prior food service experience is a plus, the company welcomes applicants with equivalent retail experience and offers opportunities to obtain necessary certifications, such as food handler certification, early during employment. Preferred qualifications include familiarity with technology such as smartphones, tablets, and POS systems. The job environment is fast-paced and requires agility and a positive attitude to thrive.
This is an excellent opportunity for motivated individuals seeking part-time or full-time work within the vibrant food service industry. By joining Fresh Dining Concepts, Team Members become part of a dynamic, supportive team focused on delivering delightful experiences and quality products to guests across the nation.
The role of a Team Member at Fresh Dining Concepts involves a hands-on approach to food preparation, presentation, and guest interaction specifically for Auntie Anne's and/or Cinnabon product lines. Team Members are responsible for preparing dough, specialty pretzels, Cinnabon products, and associated beverages while maintaining cleanliness and operational standards of the store environment and equipment. This position requires adherence to company policies, state and federal regulations, and health and safety protocols to ensure product quality and guest satisfaction.
Team Members serve as the frontline ambassadors of the brands, engaging with guests through friendly and courteous interactions. They take orders, operate the point-of-sale system efficiently, suggest additional menu items to increase sales, and provide sample tastings to prospective customers. Responsibilities also encompass setting up equipment and supplies for opening shifts, as well as cleaning and breakdown duties at closing. The role demands physical stamina to handle tasks such as prolonged standing, bending, lifting over 50 pounds, and repetitive hand and arm motions involved in the food preparation process.
Fresh Dining Concepts values individuals with a strong customer service orientation, basic math and reading skills, and the ability to follow instructions precisely. While prior food service experience is a plus, the company welcomes applicants with equivalent retail experience and offers opportunities to obtain necessary certifications, such as food handler certification, early during employment. Preferred qualifications include familiarity with technology such as smartphones, tablets, and POS systems. The job environment is fast-paced and requires agility and a positive attitude to thrive.
This is an excellent opportunity for motivated individuals seeking part-time or full-time work within the vibrant food service industry. By joining Fresh Dining Concepts, Team Members become part of a dynamic, supportive team focused on delivering delightful experiences and quality products to guests across the nation.
Job Requirements
- high school diploma or equivalent
- 0-1 years of relevant experience in food service or retail
- food handler certification or ability to obtain within 30 days
- basic math and reading abilities
- proficiency in English for verbal and written communication
- ability to work various shifts including weekends and holidays
- strong interpersonal and teamwork skills
- compliance with health, safety, and sanitation regulations
- physical ability to stand for extended periods, lift over 50 pounds, perform repetitive hand and arm motions
- capacity to work in a fast-paced environment
- attention to detail
- willingness to adhere to uniform and hygiene standards
- minimum age of 16 for oven operation and 18 for mixer operation
- ability to provide simple written correspondence in English
- willingness to follow company policies and relevant federal and state laws
Job Qualifications
- 0-1 years of experience in the food service industry or equivalent retail experience
- current food handler certification or ability to obtain within first 30 days as required by local law
- basic math and reading skills
- ability to understand and carry out oral and/or written instructions in English and request clarification when needed
- strong guest focus with excellent people skills including positive can-do attitude and quick learner
- availability to work shifts
- ability to develop and maintain effective working relationships with co-workers
- compliance with all health and sanitation laws and regulations
- experience in computer, smart phones, iPads, retail handhelds, and POS systems preferred
- general knowledge and understanding of the food industry or retail operations preferred but not required
Job Duties
- Prepare dough and other products (lemonade, butter, dips, Cinnabons, and yogurt)
- roll, twist, dip, shape, bake, and bag pretzels/Cinnabons/yogurt
- prepare specialty pretzels or other brand products for Cinnabon
- insert, rotate, and remove pretzel/Cinnabon trays
- monitor ovens for correct baking time and product color
- dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate
- prepare drinks and bag orders using appropriate health and safety measures
- exhibit a friendly, courteous attitude toward guests and co-workers
- host, greet, and serve guests with a smile, and take orders
- assertively and professionally suggest and upsell to increase the companys profitability and check average
- operate the point-of-sale system efficiently with minimum voids and accurately make change
- serve and provide samples to potential guests
- set up equipment, utensils, and supplies for opening
- break down, clean, and put away equipment, utensils, and supplies at closing
- perform cleaning and maintenance procedures as directed by the team member in charge of the shift
- always comply with uniform policy and company hygiene/appearance standards
- maintain regular and consistent attendance and punctuality
- comply with Fresh Dining Concepts policies and procedures, including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA)
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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