Dunkin' logo

Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $20.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Competitive wages
Team-oriented environment
Potential for growth

Job Description

Dunkin' is a globally recognized brand established in 1950 by Bill Rosenberg, with its first shop opening in Quincy, Massachusetts. Since then, it has grown to become the world’s leading baked goods and coffee chain, serving over 3 million customers daily. Renowned for offering 52 varieties of donuts, a diverse selection of coffee beverages, as well as an assortment of bagels, breakfast sandwiches, and other baked goods, Dunkin' has established a reputation for quality and customer satisfaction. Our Dunkin' location is a locally owned and operated franchise, maintaining the brand’s legacy within a fast-paced and high-energy environment. We pride ourselves on engaging with loyal customers day in and day out, ensuring every interaction is filled with exceptional service and quality products.

As a Dunkin' franchisee, we are deeply committed to our employees just as much as we are to our customers. We believe that hardworking and enthusiastic employees are the backbone of our success, and we prioritize their development and well-being. We are looking to expand our team with positive, energetic crew members who share a passion for the Dunkin' brand and a dedication to delivering exceptional customer service. Crew members are the foundation of our operations, integral to maintaining the smooth functioning of our store and ultimately contributing to the ongoing success of the Dunkin' brand in America.

The role of a Dunkin' crew member involves providing excellent customer service, ensuring product quality, and contributing to a team-oriented environment. Our franchise offers a competitive wage, and working with us provides numerous opportunities for personal and professional growth within the company. For those who demonstrate a strong work ethic and commitment, promising career advancement pathways are available. You will have the chance to thrive in a dynamic setting that values teamwork, passion, and dedication to outstanding results. By joining our team, you become part of a vibrant workplace that values each member’s contributions and fosters a supportive atmosphere where all employees can succeed and grow their skills.

Job Requirements

  • Provide excellent guest satisfaction, service speed, and product quality
  • Previous experience working in a cafe or quick service restaurant preferred
  • Show passion about results by setting compelling targets and delivering on commitments
  • Meet safety and sanitation standards
  • Anticipate and understand guests’ needs and exceed their expectations
  • Works well in a team environment

Job Qualifications

  • Previous experience working in a cafe or quick service restaurant preferred
  • Demonstrated passion about results by setting compelling targets and delivering on commitments
  • Ability to work well in a team environment
  • Strong communication and interpersonal skills
  • Basic math skills and ability to handle cash transactions
  • High school diploma or equivalent preferred

Job Duties

  • Provide excellent guest satisfaction, service speed, and product quality
  • Anticipate and understand guests’ needs and exceed their expectations
  • Meet safety and sanitation standards
  • Work effectively in a team environment
  • Set compelling targets and deliver on commitments
  • Maintain cleanliness and organization of the store
  • Prepare and serve menu items according to Dunkin’ standards

Job Criteria

Experience

Entry Level (1-2 years)


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