Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.50 - $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Fun Work Culture
flexible scheduling
team environment
Training and Development
Employee Discounts
supportive management
Job Description
The hiring establishment is MAD Greens, a vibrant and energetic restaurant that prides itself on its lively, inclusive, and hardworking team culture. MAD Greens is known for serving fresh, delicious food with a commitment to excellent hospitality and guest experience. As a part of the restaurant industry, MAD Greens combines a fun-loving and somewhat quirky atmosphere with a serious dedication to quality food and taking care of both guests and team members. The company views itself as a big family that values teamwork, respect, inclusivity, and passion, ensuring that every team member feels appreciated and empowered. This dynamic and spirited environment is perfect for individuals who thrive on interaction, growth, and a collective commitment to excellence.
The role being offered is that of a Team Member within the Operations department, reporting directly to the General Manager. This position is ideal for energetic individuals who enjoy working in fast-paced environments and are passionate about delivering outstanding hospitality experiences to guests. A MAD Greens Team Member is not just a food service provider but also a cultural ambassador who helps maintain and promote the restaurant's core values such as teamwork, inclusivity, respect, passion, and fun. This role requires someone who is diligent, reliable, and a natural motivator who fosters genuine connections within the team. The candidate will have direct interaction with guests, handling food orders, managing transactions, and ensuring guests feel welcomed and valued from the moment they enter the restaurant.
In addition to guest-facing responsibilities, the Team Member plays a key role behind the scenes, including preparing fresh ingredients daily by cutting, slicing, and properly storing vegetables and fruits, rotating food items to maintain quality, and adhering to strict sanitation and safety protocols to ensure a clean and safe working environment. The individual also assists in maintaining the overall cleanliness and organization of the restaurant, which encompasses the dining area, kitchen, restrooms, and prep spaces. Problem-solving skills are essential as the Team Member will handle guest concerns swiftly and professionally to uphold a positive dining experience.
This position demands flexibility as Team Members must be willing and able to work nights, weekends, and holidays. The role suits proactive individuals committed to punctuality and consistent attendance, as well as those who enjoy being part of a team-oriented, adaptable, and dependable work culture. Aligning with the brand's core beliefs—Madness Matters (be yourself), MADocracy (work shoulder to shoulder), MAD Passion (dedication to the brand), and MADfetti (having fun at work)—is critical to thriving in this environment. Overall, this opportunity offers a rewarding career path for individuals who want to grow professionally while contributing to a unique and spirited restaurant culture that genuinely values its people and its guests.
The role being offered is that of a Team Member within the Operations department, reporting directly to the General Manager. This position is ideal for energetic individuals who enjoy working in fast-paced environments and are passionate about delivering outstanding hospitality experiences to guests. A MAD Greens Team Member is not just a food service provider but also a cultural ambassador who helps maintain and promote the restaurant's core values such as teamwork, inclusivity, respect, passion, and fun. This role requires someone who is diligent, reliable, and a natural motivator who fosters genuine connections within the team. The candidate will have direct interaction with guests, handling food orders, managing transactions, and ensuring guests feel welcomed and valued from the moment they enter the restaurant.
In addition to guest-facing responsibilities, the Team Member plays a key role behind the scenes, including preparing fresh ingredients daily by cutting, slicing, and properly storing vegetables and fruits, rotating food items to maintain quality, and adhering to strict sanitation and safety protocols to ensure a clean and safe working environment. The individual also assists in maintaining the overall cleanliness and organization of the restaurant, which encompasses the dining area, kitchen, restrooms, and prep spaces. Problem-solving skills are essential as the Team Member will handle guest concerns swiftly and professionally to uphold a positive dining experience.
This position demands flexibility as Team Members must be willing and able to work nights, weekends, and holidays. The role suits proactive individuals committed to punctuality and consistent attendance, as well as those who enjoy being part of a team-oriented, adaptable, and dependable work culture. Aligning with the brand's core beliefs—Madness Matters (be yourself), MADocracy (work shoulder to shoulder), MAD Passion (dedication to the brand), and MADfetti (having fun at work)—is critical to thriving in this environment. Overall, this opportunity offers a rewarding career path for individuals who want to grow professionally while contributing to a unique and spirited restaurant culture that genuinely values its people and its guests.
Job Requirements
- Excellent guest service skills required
- Ability to work in a fast-paced environment for up to 8+ hours per shift
- Team oriented, adaptable, dependable, and strong work ethic
- Ability to communicate effectively with guests and team members
- Ability to work nights, weekends and holidays
- Ability to work with sharp kitchen tools when in a prep position
- Aligned with our core values: Madness Matters: You be you, MADocracy: Shoulder to shoulder, MAD Passion: We bleed green, MADfetti: Have work at fun
Job Qualifications
- Excellent guest service skills
- Ability to work in a fast-paced environment for extended periods
- Team oriented
- adaptable
- dependable
- strong work ethic
- Effective communication skills with guests and team members
- Ability to handle sharp kitchen tools
- Alignment with company core values such as inclusivity, teamwork, respect, passion, and fun
Job Duties
- Greet guests to make them feel comfortable and welcome
- Take guests’ food orders and handle cash and credit transactions
- Follow MAD Greens operational policies and procedures, including those for cash handling and safety/security to ensure the safety of all team members during each shift
- Demonstrate knowledge of the brand and menu items
- Make the availability of fresh ingredients possible on a daily basis
- Cut, slice vegetables and fruits and store them properly
- Rotate food items in cold storage and trash any expired items
- Sort, chop, and store food items that need to be used for cooking purposes
- Serve food to guests in a courteous and timely manner
- Quickly and accurately prepare food items
- Follow sanitation and safety procedures including knife handling and kitchen equipment
- Maintain cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
- Effectively handle guest concerns and complaints
- Work as a team to prepare the restaurant for each shift
- Acts with integrity, honesty and knowledge that promotes the culture of Snappy Salads
- Maintains regular and consistent attendance and punctuality
- Contributes to a positive team environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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