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Team Manager - Apex, NC

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive pay
quarterly bonuses
free on-shift meals
Unlimited fountain beverages
Paid vacation
Sick Time
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401(k) with match
career advancement
leadership development opportunities
tuition discounts
Perks and rewards
Team Member Assistance Program

Job Description

Panera Bread is a well-established bakery-cafe chain known for its commitment to providing fresh, high-quality food and a welcoming atmosphere for its guests. As a leader in the fast-casual dining industry, Panera focuses on delivering an exceptional experience through a combination of delicious menu offerings, innovative service, and a culture that values warmth and belonging. The company emphasizes the importance of community, employee growth, and excellent guest experiences, making it a popular choice for both customers and potential team members. Panera offers competitive pay, comprehensive benefits, and numerous opportunities for career development within the foodservice sector, fostering a work environment where leadership is celebrated and team contributions are recognized.

The role of a Team Manager at Panera Bread is an exciting leadership position within the bakery-cafe that plays a crucial part in ensuring every shift runs smoothly while maintaining the company’s high standards for food quality, guest satisfaction, and team member development. This position is designed for individuals who are passionate about leading by example and fostering a positive workplace culture. As a Team Manager, you will be responsible for managing and motivating a diverse group of team members, ensuring adherence to food safety standards, and helping to create an environment where both guests and employees feel valued and respected. The role requires someone who thrives in a fast-paced setting and is committed to delivering outstanding customer experiences while supporting the professional growth of others.

In this role, you’ll engage directly with guests to ensure their satisfaction with every aspect of their visit, from the quality of the food to the friendliness and efficiency of service. You will lead team members by coaching and inspiring them to reach their full potential, celebrating achievements, and addressing challenges constructively to promote continuous improvement. Additionally, you will be involved in recruitment activities, training programs, and cultivating a culture that reflects Panera’s core values of warmth, growth, trust, and belonging. This is a dynamic opportunity for individuals interested in advancing their career in restaurant management while making a tangible difference in their community and the lives of their team members.

Beyond the daily responsibilities, Panera offers a range of benefits including paid vacation, medical and dental insurance, 401(k) matching, tuition discounts, and exclusive perks that reward team members for their dedication and contributions. With flexible scheduling that includes nights and weekends, this role demands adaptability and resilience, but also promises a supportive work environment that values leadership and teamwork. Joining Panera as a Team Manager means becoming part of a larger mission to make the familiar fantastic, sharing the best of bread and hospitality with everyone you meet.

Job Requirements

  • Minimum age 18 years
  • 1+ years of restaurant management experience preferred
  • Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment
  • ServSafe certification or ability to achieve certification
  • Flexible hours including nights and weekends
  • Ability to lift, carry, push, or pull objects 25 pounds
  • Capability to stand and walk for up to 6 hours
  • Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment
  • Any job offer for this position is conditional upon the results of a background check

Job Qualifications

  • Minimum age 18 years
  • 1+ years of restaurant management experience preferred
  • Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment
  • ServSafe certification or ability to achieve certification

Job Duties

  • Make sure every guest is delighted by the quality of our food, service, and staff
  • Build engaging relationships that lead to long-term, loyal guests
  • Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience and celebrate their achievements along the way
  • Participate in the interviewing and selection process
  • Train the team in food safety standards and ensure they are maintained
  • Help build our culture of warmth, belonging, growth, and trust

Job Criteria

Experience

Mid Level (3-7 years)


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