Team Leader

Lapeer, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $15.50 - $24.50

Work Schedule

Flexible

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

employee discount

Job Description

McAlister's Deli is a prominent restaurant chain known for its high-quality food and exceptional customer service. Operating across various locations, McAlister's has established a strong reputation in the restaurant industry by maintaining a focus on fresh ingredients, welcoming atmosphere, and commitment to excellence. The company prides itself on its operations which blend classic deli-style offerings with modern efficiency and customer care. McAlister's is a corporate-run establishment, providing structured career opportunities and a supportive working environment for its employees.

The role of the Líder de turno de restaurante (Shift Leader) at McAlister's is a vital leadership position within the restaurant operation... Show More

Job Requirements

Must be able to work in a fast-paced, high-energy and physically demanding environment
must be able to spend 90% of work time standing
must be able to spend 10% of work time sitting
must use all sensory abilities including vision, hearing, taste, smell, touch and speech
must use physical abilities including walking, bending, kneeling, handling, hand flexibility, stretching, squatting, crawling, lifting, climbing and crouching
must be able to carry loads over 25 pounds and regularly carry up to 50 pounds
must communicate clearly with guests and team members in the restaurant's primary language, primarily English
must have 100% corrected hearing
must have 20/20 corrected vision
reliable transportation

Job Qualifications

High school diploma or equivalent
minimum 1 year experience in food service industry
supervisory experience a plus but not required
experience working in fast-paced environment
retail experience

Job Duties

Provide supervision during assigned shifts
deliver positive experience and environment to team members and guests
manage FOH and BOH shift responsibilities including staff scheduling to minimize overtime and control labor costs
supervise service speed ensuring positive guest experience
handle guest feedback and complaints
oversee daily shifts to maintain standards, product quality and cleanliness
assist in ongoing training of team members including new hires and existing staff
enforce uniform policies and standards
ensure proper cash handling procedures
open and close restaurant in absence of senior management
perform other duties as assigned by management

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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