Tasting Room Attendant

Cooper's Hawk is a distinguished Napa-style tasting room and winery that perfectly marries the art of winemaking with a unique culinary experience. Founded in 2005, Cooper's Hawk has established itself not only as a premier destination for wine enthusiasts but also as a dynamic lifestyle brand. The establishment features a full-service restaurant, bar, and private event space, offering guests a modern yet casual dining atmosphere that showcases a scratch-kitchen menu crafted to pair perfectly with their award-winning wines. What sets Cooper's Hawk apart is its vast Wine Club, which is arguably one of the largest in the world, providing members with exclusive wines and a host of curated benefits including dining and travel experiences. With an expanding portfolio like Piccolo Buco by Cooper's Hawk, which introduces the vibrant flavors of Rome, the brand continues to broaden its appeal and strengthen its reputation for excellence in hospitality and wine culture.

The Tasting Room Attendant role at Cooper's Hawk is central to creating memorable guest experiences by blending knowledgeable, friendly service with a passion for food and wine. This position goes beyond simply pouring wine - it requires engaging with guests thoughtfully, guiding them through an extensive wine and retail selection, and warmly inviting them to join the Wine Club community. As a Tasting Room Attendant, you play a crucial role in making every visit special, turning tastings into meaningful moments that encourage guests to return. The role is suitable for those who have experience or interest in hospitality, enjoy interacting with diverse guests, and can multitask efficiently in a lively environment.

Compensation ranges from $13.00 to $16.00 per hour, determined by skills, qualifications, and experience. Being part of the team comes with a competitive benefits package, including significant discounts on dining, carryout, and retail wines, as well as access to monthly wine tastings for two. Medical, dental, vision, and telehealth services are available along with a 401k plan with company match, paid time off, flexible scheduling, early pay access, and wellness support. Cooper's Hawk invests in employee development through wine and culinary education and a career growth flight plan that fosters advancement within the company. The work environment promotes teamwork, recognition for milestones, referral bonuses, and a culture of hospitality excellence.

Success in this role demands preparation, sharpness, and a readiness to contribute to the team's smooth operation. Attendants are expected to master the Cooper's Hawk menu and retail offerings to deliver confident and informed guest service. Responsibilities include maintaining product displays, supporting other service areas when needed, and adhering to high standards of cleanliness and organization. Communication and collaboration with team members are essential to ensure service flows seamlessly. The role also emphasizes personalization, requiring attendants to listen carefully, answer guest questions authentically, and build genuine relationships that enhance the overall experience.

Joining Cooper's Hawk as a Tasting Room Attendant means stepping into a position that is as rewarding as it is engaging. You become an ambassador of the Cooper's Hawk brand story, encouraging guests to explore the world of wine through engaging tastings and exclusive club benefits. This job suits individuals with a passion for hospitality, an appreciation of fine wine, and a commitment to creating lasting, positive impressions. Candidates must be at least 21 years old and should have experience in restaurant, retail, or wine environments, though a willingness to learn is highly valued. Physical stamina is necessary due to the demands of standing for long periods and occasional lifting. Flexible availability, including weekends and some holidays, is required to meet guest demand during peak times.

Cooper's Hawk is committed to equal opportunity employment and provides reasonable accommodations throughout the hiring process. The benefits offered enhance work-life balance and career growth, making this not just a job, but a step toward a fulfilling professional journey in the hospitality and wine industry.