Tasting Room Attendant

Cooper's Hawk is a distinctive restaurant and winery brand that combines a Napa-style tasting room with wine-inspired retail and a full-service dining experience. Since opening its doors in 2005, Cooper's Hawk has been dedicated to delivering an authentic Napa Valley experience to guests, featuring a scratch-kitchen menu crafted to complement the award-winning wines. With locations offering a modern yet casual atmosphere, Cooper's Hawk invites guests to enjoy not only exceptional food and wine but also private event spaces for memorable gatherings. They've been increasingly expanding their reach with the introduction of Piccolo Buco by Cooper's Hawk, which brings the vibrant flavors of Rome into their culinary repertoire, further solidifying their reputation as a lifestyle brand that marries fine wine, food, and community. Central to their mission is the Cooper's Hawk Wine Club, one of the largest of its kind globally, providing members with exclusive wines, curated dining, and travel experiences that deepen their connection to the brand and the world of wine. Cooper's Hawk is not just a place to dine or taste wine; it's a community and lifestyle centered around hospitality, discovery, and shared experiences.

The role of a Tasting Room Attendant at Cooper's Hawk is pivotal in delivering this exceptional guest experience. These ambassadors of hospitality do more than just pour wine; they create meaningful moments through engaging conversation, product knowledge, and sincere care. Attendants are passionate about food, wine, and people, guiding guests through the extensive wine selections and retail offerings while warmly inviting them to join the Wine Club community. Compensation for this role ranges from $15.00 to $18.00 per hour, determined by skills, qualifications, and experience. Benefits are generous, including a 50 percent dining and carryout discount, 40 percent retail wine discount, 20 percent discount on retail and private events, monthly wine tastings for two, and comprehensive medical, dental, vision, and telehealth coverage. Additionally, Cooper's Hawk offers a 401k plan with company match, paid time off, flexible schedules, early pay access, wellness and mental health support, wine and culinary education, career growth opportunities, and various team member rewards. The Tasting Room Attendant’s responsibilities extend beyond wine pouring to preparing and maintaining service stations, restocking product displays, supporting carryout orders, and collaborating with the team to ensure smooth service flow. They excel by showing up ready, taking ownership, staying in sync with their team, and making each guest interaction personal and memorable. Attendants share the story of Cooper's Hawk, introduce guests to special tastings and retail items, and actively promote the Wine Club, enhancing the overall guest experience. This role requires hospitality-focused individuals who can multitask in a fast-paced environment, stand for extended periods, lift up to 40 pounds, and work flexible hours including weekends and holidays. As an equal opportunity employer, Cooper's Hawk values diversity and inclusion, offering reasonable accommodations throughout the employment process. This is a fantastic role for those who are passionate about wine, food, and creating memorable guest experiences within a thriving lifestyle brand.